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Point-of-Sale IT Technician

ITS

Akron, OH

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JOB DETAILS
SALARY
$50,000–$75,000 Per Year
SKILLS
Background Investigation, Billing, Communication Skills, Credit Cards, DNS (Domain Name System), File Management, Identify Issues, Information Technology & Information Systems, Life Insurance, Microsoft Remote Desktop Services (fka Terminal Services), Network Connectivity, New Store Openings, PCI, PCI-DSS, Payment Processing, Peripheral Hardware, Point of Sale (POS) Hardware, Point of Sale Installation, Pricing, Retail, SCO Unix Operating System, Sales, TCP/IP (Transmission Control Protocol/Internet Protocol), Technical Leadership, User Interface/Experience (UI/UX), VLAN (Virtual Local Area Network), Vendor/Supplier Management
LOCATION
Akron, OH
POSTED
11 days ago
Point-of-Sale IT Technician - Akron, OH - JOB 26-00484

Salary Range: $50,000 - $75,000 Full-Time Permanent Position with Benefits

Seeking a POS IT Technician for a leading Akron-area retail employer. This role manages the deployment, integration, and upkeep of retail store technologies, serving as the bridge between Store Operations, IT, and vendor partners.

Responsibilities
  • Install and maintain Point-of-Sale POS/SCO hardware (Toshiba, Client), registers, scales, and peripherals. Ensure network connectivity (TCP/IP, DNS, VLANs).
  • Manage PLU files, tax codes, and pricing compliance. Lead technology rollouts, pilots, and new store openings.
  • Provide Tier 1 support for front-end staff. Troubleshoot payment processing (EMV, PCI-DSS). Manage vendor service tickets.
  • Maintain PCI logs and assist with telecom billing administration.

Requirements
  • 3-5+ years of retail POS support experience in a multi-store environment.
  • Cashier experience with credit card reader experience and a strong willingness to learn may be considered for entry level candidates
  • CompTIA A+ or equivalent IT certification preferred; IT/CS degree preferred.
  • Proficiency with remote support tools (Bomgar, RDP) and retail hardware.
  • Strong communication skills to translate technical info for store teams.

Benefits
  • Medical, Dental, Vision, & Life Insurance
  • 401(k) Plan with Match
  • Paid Vacation, Paid Holidays, & Flexible Scheduling

Candidates are required to pass a Criminal Background Check and a 10 Panel Drug Screen.

Only U.S. Citizens or persons with a Green Card work permit may apply.

Due to the large amount of resumes we expect to receive only the most qualified candidates will be contacted. We will retain all other resumes for any future job considerations.

Integrity Technical Services, Inc.
14 Whitehall Drive Suite 102
Akron, Ohio 44278
Toll Free: 1-888-262-3226
Akron: 330-633-6500 Cleveland: 440-257-3232
Website: www.integrityjobs.com (To view all of our open positions please visit our website)

Integrity Technical Services, Inc. does not charge a fee for finding anyone a job.

Integrity Technical Services is an Equal Opportunity Employer.

About the Company

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ITS

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