A Dual Rate Dealer functions as either the Dealer role or the Floor Supervisor role, based on the company's business needs. Responsible for the successful operation of the Poker area, assuring the integrity of the games, and safeguarding company assets. Maintaining a clean, safe, fast, friendly, and fun environment for all guests, team members, and company assets.
The focus shall always be on ensuring a safe and comfortable environment while maintaining a positive can-do attitude with an emphasis on the highest level of guest service for both external and internal guests.
Responsibilities
Where You''ll Make an Impact:
As a Dealer:
Dealing the game and always monitoring the monies of the table.
Control gaming cards and equipment.
Protect company assets by monitoring guests' movements.
Analyze customer play for cheating scams and suspicious variation.
Provide excellent customer service.
Paying wins/Taking losses.
Ensure the safety and security of guests and employees.
As a Supervisor:
Report to the Casino Pit Manager or Shift Operations Manager for successful performance
Supervise the performance of the table games dealers.
Assist and advise other departments and company personnel as necessary, to assure the success of the table games.
Manage the administration of fills/credits, player ratings; keep track of markers, and rundowns.
Analyze gameplay for cheating scams, counters, and unusual or suspicious variations.
Develop staff through training and evaluations.
Meet with departmental directors and managers to review table game activities and promotional as necessary.
Qualifications
Skills You''ll Need to Succeed:
In the role of Dealer:
Proficiency in speaking, reading and writing English
Ability to use chips, cards, and a paddle.
Good hand/eye coordination.
Extensive knowledge of and gaming regulations.
Knowledge of theft techniques.
Excellent customer service and communication skills.
Ability to perform under time pressure in an interruptive environment.
Complete, perform and understand basic mathematical functions.
Knowledge of company policy and procedures, IRS Bank Secrecy Act and internal controls.
Knowledge of all facilities, special events, and promotions available to guests on property.
pleasant, friendly, and welcoming attitude with use of facial expressions.
In the role of Floor Supervisor:
Ability to maintain strict confidentiality relative to financial data, casino policies, and promotions.
Effective staff management abilities.
Strong interpersonal skills
Oral and written communication skills.
Strong sense of responsibility relative to the performance of the table games.
Proficiency in Microsoft software products.
Ability to analyze and interpret departmental budget, goals, and results.
Ability to solve complex problems.
Extensive knowledge of specified games and gaming regulations.
A Few Must-Haves:
Two (2) to Five (5) years of experience with a Four (4) year degree in related fields or equivalent work experience.
Technical school education in dealing specified games.
Must be able to comply with all state gaming regulations, which may include obtaining a license.
Physical Requirements:
Casino is over 300,000 square feet and requires ability and energy to move about it with a true sense of urgency.
Standing 75%.
Walking 10%.
Bending 15% (from waist).
Keyboarding 10%.
Ability to make repetitive hand motions.
Perks We Offer You
Comprehensive health coverage for full-time and part-time Team Members and their eligible dependents
Free Basic Life Insurance
Free Short Term & Long-Term Disability
Retirement Savings with Company Match
Generous Bonus Structure
Annual Merit/Goal Based Pay Increases
Leadership Skills Development & Mentorship Programs
Tuition Reimbursement
Free parking
Free food and discounted meals
Exclusive Discounts on Travel, Services, Goods and Entertainment
Life at Live!
24/7 high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
You will work in an environment where smoking is allowed.
Numbers & Facts
Location
Philadelphia, PA
Skills
Analysis Skillsunmatched
Bank Secrecy Actunmatched
Budgetingunmatched
Casinosunmatched
Communication Skillsunmatched
Corporate Policiesunmatched
Customer Support/Serviceunmatched
English Languageunmatched
Gamingunmatched
Interpersonal Skillsunmatched
Leadershipunmatched
Mathematicsunmatched
Mentoringunmatched
Microsoft Product Familyunmatched
Operations Managementunmatched
People Managementunmatched
Performance Managementunmatched
Pokerunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Regulationsunmatched
Safety/Work Safetyunmatched
Staff Trainingunmatched
State Laws and Regulationsunmatched
Table Gamesunmatched
Team Playerunmatched
Tuition Reimbursementunmatched
Writing Skillsunmatched
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