Police Dispatcher

City of St. Charles

MO

JOB DETAILS
SKILLS
Driver's License, Emergency Response, Geography, Hearing Impairment, Law Enforcement, Public Works, Telecommunications, Telephone Skills
LOCATION
MO
POSTED
30+ days ago

Job Title: Police Dispatcher Department: Police Department Posting Date: January 26, 2026 Closing Date for Resumes/Applications: Open Until Filled

Starting Pay: $28.1385 Hourly Benefits Offered: • Medical • Dental • Voluntary Vision • Life and Disability Insurance • FSA • HSA • Retirement • Lagers • L-6 and Deferred Compensation programs • Paid Vacation • Paid Holidays • Employee Assistance Programs and Educational Benefits

Exempt/Non-exempt Status: Full-time

The City of Saint Charles Police Department is currently recruiting for the position of Communications Specialist - Dispatcher.

The purpose of this position is to answer emergency telephone calls, provide information to callers and emergency response personnel, and dispatch appropriate response personnel to the scene.

Essential Duties and Responsibilities:

• Answers emergency and non-emergency calls from the general public and surrounding agencies. • Gathers incident information and dispatches police personnel and notifies other emergency personnel such as fire or EMS. • Prioritizes calls based on urgency. • Maintains telephone contacts with callers during dangerous situations. • Tracks status of police and other emergency personnel regarding availability and location. • Provides information to police regarding outstanding warrants, wanted persons, suspect, subject data. • Department of Revenue driver and vehicle information from computer databases during traffic stops and complaint investigations. • Monitors radio and computer-generated traffic from other agencies. • Informs or confirms relevant information with Officers. • Issues emergency warnings to emergency personnel and the public. • Relays information to other law enforcement agencies via computer and radio. • Dispatches personnel from towing companies, public works personnel, and other agencies. • Maintains knowledge of emergency communications devices, including Telecommunications Device for the Deaf rules, procedures, ordinances, and statutes, regional geography, and sources of emergency response resources and information. • Updates computer-aided dispatch information. • Relays dangerous weather developments to the National Weather Service. • Monitors NAWAS weather services. • Takes and relays messages to officers. • Connects officers to outside telephone lines. • Cleans work station/console. • Answers informational calls from the public. • Locates addresses and numbers for police. • Maintains files for wanted persons, stolen articles, vehicles, missing persons. • Monitors security and building control devices.

Minimum Training and Experience Required to Perform Essential Job Functions:

High school diploma or equivalent vocational/technical training in office automation applications preferred. Two years responsible experience working with the public preferred. Certified Telecommunicator in Missouri or the ability to obtain certification within six months of appointment. Must possess or be able to obtain by the time of hire a valid state drivers license. Any combination of education and experience that provides equivalent knowledge, skills, and abilities.

How to Apply: Online employment applications can be accessed on our City Website: www.stcharlescitymo.gov The City of Saint Charles is an Equal Opportunity Employer and participates in E-verify.

About the Company

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City of St. Charles