Police Records Technician

Police Records Technician

Salary

$22.58 Hourly

Location

4800 West Copans Road, Coconut Creek, FL

Job Type

Full-Time

Job Number

2026-50

Department

Police Department

Opening Date

08/13/2026

Closing Date

8/23/2026 11:59 PM Eastern

FLSA

Non-Exempt

• Description
• Benefits
• Questions

Description

Performs office work related to records and telecommunications in the Police department. Processes, enters, searches, collects, and stores law enforcement records, reports, and information and assists the public with police information and services. Work is performed under general supervision with limited latitude. Position exercises some judgment in accordance with well-defined policies, procedures, and techniques.

Four (4) day work week* + Yearly Merit & COLA increases (per budget approval) + Generous Leave Benefits

• Hours of work: Monday through Thursday, 7:00 AM to 6:00 PM.

Essential Duties and Responsibilities

The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification.

• Receives, sorts, enters, files, queries, copies, redacts, retrieves, distributes, and validates a variety of records and reports in the law enforcement computer system
• Compiles and maintains delinquent report lists; makes corrections in computer database
• Prepares, researches, and maintains data and records; files records, citations, reports, etc.
• May conduct financial transactions with customers related to fee-based services
• Processes misdemeanor and felony arrest packets for the state attorneys office
• Fulfills requests for copies of various reports and documents in compliance with the guidelines of Florida State Statute Chapter 119; responds to law enforcement personnel requests for records.
• May validate entries in the Florida Crime Information Center/National Crime Information Center (FCIC/NCIC) systems by pulling files and verifying accuracy of entries; reviews validation printout for coding errors and insures that all FCIC /NCIC data base entries are active and contain accurate information
• May act as a court liaison; distributes subpoenas and court-related paperwork
• Assists with the fingerprinting of citizens when requested
• Assists in the preparation of periodic and special reports
• Enters, updates, and retrieves information from FCIC/NCIC (teletype) and other Criminal Justice Networks related to missing persons, wanted persons, stolen property, vehicles registration, stolen vehicles, and other information.
• Performs critical functions, including, but not limited to, monitoring audio and video security systems, operating access control systems, monitoring license plate recognition systems (LPR), providing internal and external telephone support, and reporting unusual or suspicious circumstances to the appropriate authority.
• Performs other duties as assigned

Qualifications

High school diploma, GED or equivalent, and a minimum of one year of related clerical or office work experience, preferably related tolaw enforcement records and/or telecommunications.

Must possess a Florida driver license. Must obtain Florida Crime Information Center/National Crime Information Center (FCIC/NCIC) certification within the first six (6) months of employment.

Knowledge of OSSI Software preferred.

• The City reserves the right to consider alternate combinations of education, certification, training, and/or experience.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of police record & telecommunication procedures is preferred
• Ability to perform data entry with minimal or no errors
• Skill in Microsoft Office products (Word, Outlook, and Excel)
• Skill in providing good customer service
• Ability to multi-task while working with tight deadlines and shifting priorities
• Ability to organize work for timely completion
• Ability to establish and maintain effective and cooperative working relationships with those contacted in the course of work
• Ability to clearly communicate and understand information in English, orally in-person, orally via two-way radio, through computer systems,and in writing
• Ability to understand police and fire codes/signals used in Broward County
• Ability to work varying schedules which may include holidays, nights and weekends as assigned and/or when operationally necessary
• Ability to regularly attend work and arrive punctually for designated work schedule

Supplemental Information

PHYSICAL REQUIREMENTS:

Depending on functional area of assignment, tasks involve the ability to exert light physical effort in sedentary to light work, which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (up to 20 pounds). Tasks may involve extended periods of time at a keyboard or work station.

ENVIRONMENTAL REQUIREMENTS:

Tasks are regularly performed inside without potential for exposure to adverse conditions, such as dirt, dust, pollen, odors, fumes and/or poor ventilation, wetness, humidity, rain, temperature, machinery and/or moving vehicles, vibrations, electric currents, animals/wildlife, toxic/poisonous agents, gases or chemicals, oils and other cutting fluids, violence and/or disease, or pathogenic substances.

SENSORY REQUIREMENTS:

Some tasks require manual dexterity, in addition to visual and hearing acuity.

CITY OF COCONUT CREEK BENEFIT SUMMARY

FOR CIVIL SERVICE (NON-EXEMPT) PERSONNEL

HOLIDAYS - 11 paid full-day holidays and 2 paid half-day (Christmas Eve and New Years Eve) holidays per year.

PERSONAL LEAVE - 20 hours/year (prorated the first year of employment based on hire date); does not roll over.

VACATION LEAVE - Employees earn vacation leave from the date of hire based on the following schedule:

• < 4 years of service.0385 hours per each regular paid hour (80 hrs./yr.)
• 4+ years of service.0577 hours per each regular paid hour(120 hrs./yr.)
• 7+ years of service .0770 hours per each regular paid hour(160 hrs./yr.)
• 10+ years of service.0962 hours per each regular paid hour(200 hrs./yr.)

Maximum accumulation is 200 hours as of the last day of the pay period including November 1 each year for employees with fewer than 10 years of service. For employees with at least 10 years of service, maximum accumulation is 240 hours as of the last day of the pay period including November 1 each year, with up to 80 hours of any accumulation in excess of 240 hours paid out annually at a 100% conversion rate.

SICK LEAVE - Employees earn 0.0462 hours of sick leave for each hour of regular paid service. Accumulations in excess of 520 hours are paid out annually at a 50%, 75%, or 100% conversion rate depending on years of service.

GROUP INSURANCE PROGRAM (Full-time Only)

For each employee, the City pays the premiums for $20,000 Basic Life and AD&D insurance, Long- and Short-Term Disability, an Employee Assistance Program (for behavioral and mental health) and contributes towards the employee and family medical insurance premiums, including 100% of the premiums for employee-only coverage on the High Deductible Health Plan (HDHP). Most employees who enroll in the City's HDHP are eligible to participate in a Health Savings Account (HSA), which may include a City contribution. Eligibility for coverage is the first of the month following thirty (30) days of full time employment.

Proof of medical coverage is required for full-time City employees. However, employees may opt-out of the City's group medical insurance and receive an opt-out payment. The City's insurance program includes a Section 125 Program, which allows eligible employees to pay for most insurance premiums with pre-tax dollars and/or set aside pre-tax dollars for unreimbursed medical, dependent or elder care. All payments are made bi-weekly by payroll deduction. Changes to selections may only be made during qualifying periods.

MEDICAL PREMIUM OFFSET (LEAVE CONVERSION)

Employees may be eligible to convert accrued sick and/or vacation leave to offset medical insurance premiums under the City's group health insurance plan or to fund a Health Savings Account (HSA), if applicable.

PENSION/RETIREMENT PLAN

The City participates in the Florida Retirement System (FRS), which offers a choice of a Pension Plan (defined benefit) or an Investment Plan (defined contribution). The City contributes the amount determined by the State, and employees make a bi-weekly mandatory 3% contribution through payroll deduction on a pre-tax basis. The Pension Plan benefit is determined by multiplying 1.6% times the years of FRS service times the average of the employees highest paid eight (8) years of salary. The Investment Plan benefit is based on the performance of selected funds over time. Employees in the Pension Plan are vested after eight (8) years of service; vesting is after one (1) year of service for the Investment Plan. Normal Retirement for the Pension Plan is age 65 with eight (8) years of Regular Class service, or 33 years of Regular Class service regardless of age. Early Retirement is any member who is vested, who has not yet met normal retirement age or date. (There is a penalty of 5% for each year the retirement date precedes the normal retirement age.) There is no age or service requirement that must be met to receive a benefit under the Investment Plan, provided the one (1) year vesting requirement has been met.

• Please Note: If you have recently retired from FRS, please check the FRS website at https://www.myfrs.com/FRSPro_ComparePlan_Reemp.htm to review the provision pertaining to re-employment restrictions.
• Age and years of service for vesting, highest average compensation, normal retirement, and early retirement requirements may differ for those enrolled in FRS prior to July 1, 2011. Please refer to the FRS Pension Plan Member Handbook for additional information.

Employees may also make voluntary contributions to a 457 Deferred Compensation Plan or Roth IRA Plan with MissionSquare Retirement, up to the annual limit as defined by the IRS.

The City also makes a one-time lump sum contribution to a Retirement Health Savings Plan for employees who meet age and years of service requirements upon retirement.

LONGEVITY PAY - Employees are eligible for an annual lump sum longevity payment as follows:

• Upon completion of five (5) through nine (9) years of service:$500
• Upon completion of ten (10) through fourteen (14) years of service:$1,000
• Upon completion of fifteen (15) through nineteen (19) years of service:$1,500
• Upon completion of twenty (20) years of service:$2,000

TUITION REIMBURSEMENT PROGRAM (Full-time Only)

Employees who have completed their one (1) year probationary period are eligible to participate in the Tuition Reimbursement Program. With approval of the course(s) and subject to availability of funds, employees may be eligible for reimbursement of 100% for a grade of A, 75% for a grade of B, and 50% for a grade of C. The maximum tuition reimbursement available to any employee shall be the equivalent of (18) credit hours per fiscal year at either the State of Florida community college level or the State of Florida university level.

PUBLIC SERVICE LOAN FORGIVENESS (PSLF)

As a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program, full-time employees may be eligible for student loan forgiveness. The U.S. Department of Education's PSLF Program may forgive the remaining balance on qualifying student loans after an employee has made one hundred and twenty (120) qualifying payments while working for the City and meeting requirements set forth by the Department of Education.

PAY-FOR-PERFORMANCE AND ACROSS-THE-BOARD WAGE ADJUSTMENTS

Employees are eligible for up to 5% in pay-for-performance compensation, based upon their annual evaluation, and annual across-the-board wage adjustments, provided said compensation is funded in the city's adopted budget.

DISCOUNT PROGRAMS

The City offers a variety of discount programs, including, but not limited to, Healthy Meals, Health Services, Banking / Financial, Cellular / Data and Computer Services, Entertainment, Retail and Travel.

WELLNESS PROGRAMS

The City of Coconut Creek offers a wide variety of wellness initiatives and programs, including, but not limited to, Class Pass, Walking Challenges, Annual Wellness Fair, wellness preventive screenings, flu shots, and mammograms. The City is also actively expanding its focus on behavioral and mental health and is always looking for new ways to improve the overall health and wellness of its employees.

Please note, the benefits listed above are subject to change. Full descriptions of each benefit listed may be found in the City's Code of Ordinances, Administrative Orders, applicable Collective Bargaining Agreement, on the employee portal or by contacting Human Resources and Risk Management at 954-973-6715 or hr@coconutcreek.net.

01

Each applicant must complete this supplemental questionnaire as a part of the application screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and that your responses can be verified from information included within the application?

• Yes
• No

02

Do you currently possess a high school diploma, GED or equivalent?

• Yes
• No

03

I possess a valid Florida driver license. (If the license was issued by a state other than Florida, I have the ability to obtain a State of Florida driver license prior to employment.)

• Yes
• No

04

Do you have a minimum of 1 year of verifiable clerical or office work experience?

• Yes
• No

05

Do you have a minimum of one (1) year of law enforcement records-related experience?

• Yes
• No

06

If you currently do not have the FCIC/NCIC certification, do you understand that you will be required to obtain one within six (6) months of employment?

• Yes
• No

07

I have the ability to type 30 words per minute with 90% accuracy. (Typing test may be required).

• Yes
• No

08

Do you have any tattoos that are visible when wearing a short-sleeve standard-issue uniform? Tattoos located on the neck, face, or hands are not permitted.

• I do not have any visible tattoos when wearing a short-sleeve uniform.
• I have tattoos, but none are visible when wearing a short-sleeve uniform.
• I have visible tattoos when wearing a short-sleeve uniform; none are located on the neck, face, or hands, and they are not offensive or inappropriate.
• I have visible tattoos when wearing a short-sleeve uniform that may be considered offensive or inappropriate
• I have tattoos located on the neck, face, or hands (prohibited areas).

09

Do you NOW or have you EVER tried any illegal drugs or controlled substances? (Tried includes smoking, inhaling, swallowing, placing/rubbing on gums, lips or tongue; injecting; or ingesting by any other means.)

• Yes
• No

10

If yes, list each controlled substance you used, how many times you used it and the last time you used it. (mm/dd/yy)

11

Do you NOW or have you EVER purchased or sold any illegal drugs or controlled substances?

• Yes
• No

12

If yes, list each controlled substance you sold/purchased, how many times you sold/purchased it and the last time you sold/purchased it. (mm/dd/yy) (Please specify whether it was purchased or sold, or both.)

13

In the last three (3) years have you used, purchased, or sold marijuana?

• Yes
• No

14

If yes, explain the situation to include when and how many times.

15

In the last five (5) years have you used, purchased, or sold any other controlled substance? (excluding marijuana)

• Yes
• No

16

If yes, explain the situation to include when and how many times.

17

Have you ever been released or discharged under other than honorable conditions from any of the Armed Forces of the United States? (if applicable)

• Yes
• No
• Not Applicable

18

Have you ever been fired, discharged or asked/forced to resign from a law enforcement or corrections agency?

• Yes
• No

19

If yes, when was the last time?

20

Have you ever failed to complete the probationary period at another law enforcement or corrections agency?

• Yes
• No

21

Describe why you desire employment in this position and state any additional information you feel may be helpful to us in considering your application.

22

I meet all of the requirements of the position (including but not limited to education, experience, knowledge, skills, abilities, and physical requirements), and I am able to perform the essential functions of the position, with or without reasonable accommodation.

• Yes
• No

Required Question

Employer City of Coconut Creek

Address 4800 W. Copans Road

Coconut Creek, Florida, 33063

Phone (954) 973-6715

An Equal Opportunity Employer

Website http://www.coconutcreek.net