Police Services Aide

Police Services Aide

Salary

$18.00 Hourly

Location

Police Department, 16 South Summit Avenue, Gaithersburg, MD

Job Type

Year-Round Part-TIme

Job Number

FY2027-01118

Department

Police

Division

Police Department (1211)

Opening Date

07/09/2026

FLSA

Non-Exempt

• Description
• Benefits
• Questions

Description

PLEASE READ THIS ENTIRE ANNOUNCEMENT CAREFULLY

BEFORE SUBMITTING YOUR APPLICATION

Applications are being accepted for part-time Police Services Aides to support Police Department operations, functions, programs, and activities. This is a civilian position within the Police Department. You must be at least 18 years of age to apply.

This position will work a regularly scheduled shift on weekday evenings (4 to 9 p.m.) and weekends (8 a.m. to 3 p.m. or 3 p.m. to 9 p.m.) and may substitute as needed for full-time or part-time staff who are unavailable to work their assigned shift (any weekday between 8 a.m. and 4 p.m., any weeknight from 4 p.m. to 9 p.m., and/or any weekend shift from 8 a.m. to 3 p.m., or 3 p.m. to 9 p.m.). (Scheduled hours are subject to change depending on Department operational needs.) Availability to substitute on holidays is expected with the exception of Thanksgiving Day, Christmas Day, and New Years Day.

As a Police Services Aide, you will perform a wide variety of clerical and administrative functions that support and assist police personnel and the public but do not require the authority of a sworn law enforcement officer. Were looking for individuals who are responsible, dependable, punctual, and attentive to detail and who have general knowledge of record keeping practices and procedures and previous clerical/administrative support experience. You must be committed to providing excellent customer service, as youll interact with the general public, residents, business owners, and staff on a daily basis. It is truly a team effort in the Gaithersburg Police Department - our civilian employees work together with sworn officers to fulfill the day-to-day operations of the agency and to help members of the Gaithersburg community when they need it the most.

APPLICATION PROCESS:

In addition to completing the online job application, including the Supplemental Questions portion of the application, applicants who move forward in the process after completing the online application and questions will receive an email invitation to complete the Personal History Statement. Applicants MUST complete the Personal History Statement in its entirety, ensuring that the instructions in each section are followed and the information provided is complete and accurate.

The Personal History Statement is a comprehensive document requiring a significant amount of information. Applicants will have 14 days to complete the Personal History Statement. If you are unable to complete the Personal History Statement within 14 days of receiving the activation link, your account will be locked. Should you wish to unlock your account and reactivate your Personal History Statement, send a message via the online portal requesting additional time. Please note that after 60 days, your account will be archived and unable to be reactivated. Again, only fully completed Personal History Statements will be accepted.

Please note that intentionally lying or deliberately withholding information on the online application and/or Personal History Statement will result in an applicants permanent disqualification from employment in the Police Department.

Online applications and attached materials are stored on a secure site. Only authorized employees and hiring authorities have access to the information submitted.

Job Functions

What you will do with us:

• Respond to requests/inquiries of customers who walk in/call in to the Police Department seeking emergency and routine information and assistance.
• Perform data entry tasks as directed/assigned.
• Maintain records and files containing parking tickets, traffic citations, and other police related information.
• Assist with radio communication involving police situations.
• Receive and process payments for parking and traffic violations.
• Process requests for copies of reports and other information.
• Conduct research and prepare reports on department-related matters/issues or work on special projects as directed.
• Perform routine office assistance tasks such as typing, filing, copying, faxing, and scanning when requested.

Key responsibilities are highlighted above; please click here to view the classification description for the Police Services Aide position.

Qualifications

What you will need to be considered:

• High school diploma or equivalent (GED).
• Demonstrated strong computer skills and experience with Microsoft 365 applications.
• Previous responsible administrative support/clerical experience and ability to accurately process a considerable volume of detailed statistical and record work.
• Excellent verbal and written communication and interpersonal skills.
• Ability to understand, follow, and carry out oral and written instructions.
• Ability to operate standard office equipment and a multi-line telephone.
• Ability to maintain confidentiality of sensitive information.
• Or any acceptable equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities to satisfactorily perform job duties and responsibilities.

Additional Information

To be considered for this position, interested applicants must complete and submit an online employment application.

This position will remain open until filled; applications will be reviewed as they are received. Recruitment will close without notice when a sufficient number of qualified applications are identified or all hiring decisions have been made.

Direct deposit of paychecks is a condition of employment for all City of Gaithersburg employees.

Successful candidates will be subject to a comprehensive background investigation required for civilian employees of the Gaithersburg Police Department and drug/alcohol screening. The City has established an alcohol-free, drug-free, and smoke-free workplace which applies to any person employed by, conducting business with, or applying for a position with the City. Each employee, as a condition of their employment, may be required to participate in pre-employment and reasonable suspicion testing. Employees classified as safety sensitive are also subject to immediate post accident and random testing.

For more information about the position, Civilian Applicant Questionnaire, or the recruitment process, please contact Police Administrative Services Manager Aretha Steele at 240-805-1824 or Aretha.Steele@gaithersburgmd.gov. Questions regarding the online application process may be directed to the Department of Human Resources at 301.258.6327 or hr@gaithersburgmd.gov.

This recruitment will establish an eligibility list which will be used to fill current vacancies and may be used to fill other openings in this classification which occur in the next 6 months.

Benefits are not available with this position.

01

Each applicant must complete this supplemental questionnaire as part of the application screening and selection process. The information you provide will be reviewed and may be used to determine your eligibility to move forward in the selection process. Incomplete responses, false statements, omissions, or partial information ("see resume" is not acceptable) may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and certify that your responses can be verified from information included within your application?

• Yes
• No

02

Are you at least 18 years of age?

• Yes
• No

03

This position will be expected to work a scheduled shift on weekday evenings and on weekends, and may substitute as needed for full-time or part-time staff who are not available to work their regular shift on weekdays, weeknights, weekends, and/or holidays. Scheduled hours are subject to change depending on Department operational needs. Do you understand and agree that if hired you will be able to fulfill these job requirements?

• Yes
• No

04

Please indicate shifts you are available to substitute. (Check all that apply.)

• Weekdays (8 a.m. to 4 p.m.)
• Weeknights (4 p.m. to 9 p.m.)
• Saturdays (8 a.m. to 3 p.m.)
• Saturdays (3 p.m. to 9 p.m.)
• Sundays (8 a.m. to 3 p.m.)
• Sundays (3 p.m. to 9 p.m.)
• Holidays

05

Which of the following best describes your previous responsible paid experience in clerical, administrative support, or office assistance work?

• None
• Less than 1 year
• 1 to 3 years
• More than 3 years

06

Which of the following best describes your overall proficiency level in Microsoft 365?

• None
• Limited - Occasional use of basic functions
• Average - Regular user of basic functions
• Proficient - Frequently use advanced functions

07

List any other computer skills (include software and database applications) and/or equipment operated that are relevant to this position.

08

How did you first learn about this employment opportunity?

• City of Gaithersburg Website
• Job Interest Card Notification
• Indeed
• GovernmentJobs.com
• Other Website
• Social Media
• Friend or Relative
• I am a Current City Employee
• Other

Required Question

Employer City of Gaithersburg

Address 31 South Summit Avenue

Gaithersburg, Maryland, 20877

Phone 301-258-6327

Website http://www.gaithersburgmd.gov/government/job-opportunities