Police Services Officer

Police Services Officer

Salary

$4,639.00 - $6,235.00 Monthly

Location

City of Palm Springs, CA

Job Type

Full Time - Regular

Job Number

Police - 0726

Department

Police

Opening Date

07/01/2026

Closing Date

7/16/2026 4:00 PM Pacific

• Description
• Benefits
• Questions

Position Summary

Salary Note: Although the full salary range for this position is provided, appointments are made at the range minimum.

THE CITY: Palm Springs, located in the Coachella Valley, is known for its luxurious yet relaxed lifestyle. Picture waking up to fresh air, surrounded by palm trees, and enjoying stunning mountain views. This city offers a perfect blend of nature and modern living for both residents and visitors. Palm Springs is ideal for families, offering numerous parks, gardens, and nature reserves for leisurely activities and wildlife encounters. With a wide range of attractions and events, there's always something fun for everyone in the family. To see the exciting things going on visit Engage Palm Springs. The City of Palm Springs is committed to cultivating a diverse, equitable, and inclusive workplace, from policies to inclusive healthcare, and making people of various backgrounds feel welcome and supported. To view our recent Human Rights Campaign, visit the Municipal Equity Index website.

THE POSITION: This position is a member of the Palm Springs Police Department and performs clerical and receptionist duties at the front counter within the Police Department; responds to citizen inquiries and complaints in a courteous manner, screens visitors, and provides a variety information and assistance within areas of assignment.

Examples of Essential and General Responsibilities

Essential and other important responsibilities and duties may include, but are not limited to, the following:

• Assist the public at front counter, respond to citizen inquiries and complaints in a courteous manner, provide information within area of assignment, and screen visitors.
• Perform telephone answering duties, screen and route telephone calls to appropriate staff, take messages, and assist in communication with dispatch as needed.
• Take reports by mail, on-line, at the counter or by telephone; determine the type of report to be taken; draft reports concerning non-suspect crimes and incidents; refer reports to an officer as needed.
• Locate and copy a variety of reports including DMV, accident, crime, missing persons; distribute reports to appropriate agencies; maintain and file all reports.
• Prepare, receive and review a variety of materials and documents such as reports, statements, forms, evaluations and letters, ensuring accuracy and compliance with established regulations.
• Perform computer duties including entering reports, citations and other data into the police computer system; perform information searches and retrieval of data for reports and other police related files; distribute to appropriate officers or agencies.
• Prepare and maintain a variety of written communications and files including but not limited to reports, warrants, notifications and press releases for court, City departments, and other agencies.
• Prepare court packages consisting of a variety of detailed documents for criminal prosecutors and investigators; route and deliver court packages as necessary.
• Collect, duplicate and process messages, reports, citations, payments, deposits, bulletins, and booking slips.
• Assist in processing prisoners; conduct searches; attend photograph, fingerprint, and interviewing sessions as requested.
• Conduct criminal record checks using National, State, and DMV databases, along with contacting other police agencies.
• Operate a variety of office equipment including computers, copiers, and facsimile machines.
• Receive, sort, and distribute incoming and outgoing mail and maintain required office supplies.
• Receive requests for information from other City departments, outside government agencies, private organizations or the general public; process or deny requests according to established policies and procedures.
• Perform related duties and responsibilities as required.

Minimum and Preferred Requirements

Minimum requirements must be clearly demonstrated on the application to be considered, however, meeting the minimum requirements does not guarantee an invitation to compete further in the selection process. Experience requirements must be demonstrated in the "Work Experience" section of the application, other sections of the application will not be used to determine experience qualifications. (One year of work experience is the equivalent of 12 months of full-time work. "Full-time work" means at least 36 hours of work over a period of one week or 1,872 hours of work over a period of at least 12 months.) Qualifications noted as "desirable" or "preferred" are not included as part of the minimum requirements.

Experience:

• Two (2) years of increasingly responsible clerical experience, preferably within a law enforcement environment, is required.

• Recent (within the last five (5) years) increasingly responsible clerical experience in a law enforcement agency is preferred.

• Experience working with Public Records Act request is preferred.

• Proficiency with Microsoft Word, Outlook , and Excel is preferred.

Training:

High School Diploma or equivalent education is required.

License or Certificates:

Possession of, or ability to obtain, a valid California Driver License with a satisfactory driving record (a driving record may be deemed unsatisfactory for any of the following reasons: three or more moving violations or reportable accident within the last three years; conviction of driving under the influence within the last five years) is required.

Special Requirements:

• Incumbents are enrolled in the California Department of Motor Vehicle (DMV) Pull Notice Program. The DMV Pull Notice Program provides information on the incumbents driving record and driving record status on a periodic basis to the City.
• Cannot be related to any other employee in the Palm Springs Police Department.
• Must successfully complete a public safety pre-employment background investigation, fingerprinting, physical, and drug screen.

Working Conditions:

The following work environment and physical conditions described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.

This position works in an office environment with exposure to computer screens and may require maintaining physical condition necessary for standing, sitting, or driving for prolonged periods and the ability to walk, reach, grasp, bend and squat to access files, computer keyboards and other office equipment.

Application and Exam Information

A completed application and supplemental questionnaire are required by the closing date and time. As a candidate for the position, you will want to be sure your application accurately reflects your skills and abilities as they relate to the position to achieve maximum opportunity. Applications will be reviewed carefully and only those who appear to have the best qualifications will be invited to continue in the selection process.

Minimum requirements must be clearly demonstrated on the application to be considered as this information will be used to determine minimum qualifications. Experience requirements must be demonstrated in the "Work Experience" section of the application, other sections of the application will not be used to determine experience qualifications

Resumes and other documents may be submitted, however, they will not be used to determine minimum qualifications, please do not use phrases such as "see attached" or "see resume" as they will not be considered. Meeting the minimum requirements does not guarantee an invitation to compete further in the process. Minimum requirements must be met at the time of application submission unless stated otherwise.

The selection process - The selection process for this position may include one or more of the following: application review, qualification review, written exam, practical exam, oral panel exam and department interview.

Candidates must successfully pass each stage of the selection process above in order to continue to the next step. This process may be modified or changed depending on the number of qualified candidates.

Please remember to submit all your application materials by the closing date and time. Incomplete or applications received after the closing date and time cannot be considered. All information on the application is subject to investigation and verification.

For more information on completing your application materials click here.

If you are ready to join the exciting Team Palm Springs and you meet the requirements detailed above, please click the apply button. For more information contact Human Resources at:

The City of Palm Springs

3200 East Tahquitz Canyon Way

Palm Springs, CA 92262

http://www.palmspringsca.gov/

760-323-8215

Applications must be received by 4:00 pm, July 16, 2026 in order to be considered for this opportunity. The City of Palm Springs reserves the right to accelerate or extend the "Closing Date" of open positions at any time, dependent upon the number of applications received.

The City of Palm Springs is an equal employment opportunity employer and we encourage all persons to file applications. Applicants will be considered regardless of race, color, creed, national origin, citizenship, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, family or marital status, disability, medical condition or pregnancy, genetic information, religious or political affiliation, or veteran status.

Disaster Service Worker: In accordance with Government Code Section 3100, City of Palm Springs Employees, in the event of a disaster, are considered disaster service workers and may be asked to respond accordingly.

The City of Palm Springs provides a comprehensive benefit program for employees including:

• Medical, Dental, & Vision Insurance
• Retiree Health Savings Plan
• Life Insurance
• Long Term Disability Plan
• Employee paid Supplemental Insurance Programs
• Employee paid Deferred Compensation Program
• Employee Assistance Program
• Tuition Reimbursement Program
• Retirement Plan through California Public Employees Retirement System (CalPERS)
• Benefit program details vary by work unit and bargaining contracts. Click here to view additional information and bargaining unit contracts.
• The City does not participate in the Social Security program, except for the mandatory 1.45% Medicare contribution for all regular positions.

01

Each applicant must complete this supplemental questionnaire as a part of the application screening and selection process. The information you provide will be reviewed and may be used to further evaluate your experience and education to move forward in the selection process. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process, Do you agree to answer each supplemental question truthfully and that your responses can be verified from information included within the application?

• Yes
• No

02

For this position you may not be related to any person currently working in the Palm Springs Police Department. Are you currently related to any Palm Springs Police Department employee?

• Yes
• No

03

Do you have the required High School Diploma or equivalent education?

• Yes
• No

04

Do you have possession of and ability to maintain, the required appropriate, valid California driver license, with a satisfactory driving record?

• Yes, I have possession of and ability to maintain, the required appropriate, valid California driver license, with a satisfactory driving record
• No, but I am able to obtain and have the ability to maintain, the required appropriate, valid California driver license, with a satisfactory driving record by the time of appointment
• No

05

Do you have the required two (2) years of increasingly responsible clerical experience?

• Yes
• No

06

How many years of clerical experience do you have?

• Less than 2 years
• Between 2 and 4 years
• Between 4 and 6
• More than 6 years

07

Please describe your increasingly responsible clerical experience and list where you gained that experience. Note: Entering "N/A" or "See Resume/Application" does not qualify as an acceptable response. If none, please indicate "none".

08

Do you have the preferred recent (within the last five (5) years) increasingly responsible clerical experience working within a law enforcement environment?

• Yes
• No

09

Select the type(s) of law enforcement agency(s) where you worked in the last five (5) years and gained law enforcement clerical experience. Check all that apply.

• Highway Patrol
• Sheriffs Agency
• City Police Agency
• Other Law Enforcement Agency
• I do not have clerical experience within a law enforcement environment

10

Please describe your recent (within last five (5) years) increasingly responsible clerical work in law enforcement agency experience and list where you gained that experience. Note: Entering "N/A" or "See Resume/Application" does not qualify as an acceptable response. If none, please indicate "none".

11

Select all the boxes that best describe your experience as it relates to the duties of this position.

• Assist public in front counter and, respond to public inquires and complaints
• Perform telephone answering duties, screen and route telephone calls to appropriate staff, take messages
• Prepare court packages and deliver court packages as necessary
• Perform computer duties including entering reports, and data entry
• Prepare and maintain a variety of written communications and maintain files
• Conduct criminal record checks using National, State and DMV databases
• Receive, sort and distribute incoming and outgoing mail and maintain required office supplies
• None

12

Do you have the preferred experience working with Public Records Act request ?

• Yes
• No

13

Please describe your Public Records Act request experience and list where you gained that experience. Note: Entering "N/A" or "See Resume/Application" does not qualify as an acceptable response. If none, please indicate "none".

14

Select one box that most identifies your proficiency in using Microsoft Outlook.

• No Experience
• Basic: creating Emails, attaching files, making and changing appointments, customizing the ribbon, working with reminders, moving messages between folders, creating signatures, searching for and flagging messages
• Intermediate: previewing attachments, categorizing messages, printing calendars, using quick parts, creating meeting invitations, using the different views, taking meeting notes, inserting online pictures, setting a default signature, using groups
• Advanced: setting up recurring meetings, adding and removing columns, working with notes, working with hyperlinks, creating templates, archiving messages, creating rules, assigning tasks
• Expert: exporting calendars, adding and changing time zones, attaching email messages to other messages, using spelling and grammar check, specifying default fonts, setting delayed delivery options, encrypting messages, using smart lookup feature, setting permissions, creating tasks without opening Outlook

15

Select one box that identifies your proficiency using Microsoft Word.

• No Experience
• Basic: opening, creating, and saving simple documents; using form letters/templates; cutting and pasting; etc.
• Intermediate: creating form letter templates; creating and using styles; cutting and pasting from unlike data sources; mail merge; setting up headers/footers; working with margins; etc.
• Advanced: creating macros; creating multiple section breaks with different page numbers; creating automatic table of contents; creating columns; etc.

16

Select one box that identifies your proficiency using Microsoft Excel.

• No Experience
• Basic; data entry; input data to create simple reports; using and creating simple formulas; inserting rows/columns; deletling rows/columns
• Intermediate; using complex formulas; using macros; creating spreadsheets/worksheets; freezing/unfreezing panes; hiding/unhiding data; etc.
• Advanced; creating macros; creating complex spreadsheets; extracting data from multiple sources and worksheets; creating charts and graphs; etc.

Required Question

Employer City of Palm Springs

Address 3200 East Tahquitz Canyon Way

Palm Springs, California, 92262

Phone 760-323-8215

Website http://www.palmspringsca.gov