Police Services Technician I / II

Police Services Technician I / II

Salary

$76,356.80 - $104,041.60 Annually

Location

Public Safety, 17930 Lake Chabot Rd., Castro Valley, CA

Job Type

Full-time (40 hrs)

Job Number

26-REG-CS-13

Division

Public Safety

Department

POLICE ADMINISTRATION

Opening Date

06/24/2026

Closing Date

7/9/2026 5:00 PM Pacific

• Description
• Benefits
• Questions

The Position

The Park District is currently recruiting for a Police Services Technician I / II in the Police Administration Department of the Public Safety Division. This on-site position will be headquartered in Castro Valley, CA at Public Safety Headquarters. The East Bay Regional Park Districts Police Department serves over 25 million annual visitors. We are a full service POST-recognized law enforcement agency with 76 sworn officers, including Command Staff. Our department includes a variety of units and patrol opportunities such as Air Support, Marine, Equestrian, Special Enforcement (including off-road vehicles), Investigations, and a 24-hour 9-1-1 Dispatch Center. Looking to continue your career in an organization that values your work and professional development endeavors? Apply to join the East Bay Regional Park District Police Department today! The hiring pools established from this recruitment will be used to fill the current vacancy and additional vacancies that may occur during the one-year life of the hiring pools.

Tentative Date of Onsite Examinations: Early-Mid August

Supplemental Questions Review: Mid-July

Selection Interviews: Late August

ABOUT US:

The East Bay Regional Park District is a system of beautiful parklands in Alameda and Contra Costa counties to the east of San Francisco. The system comprises 73 parks spanning across 126,809 acres, 1,250 miles of trails, and 55 miles of shoreline. We manage and preserve natural and cultural resources for all to enjoy and protect. The regional parks are ideal for healthful recreation and environmental education. Learn about our Mission and Vision, History, and our contributions to the United Nations 17 Sustainable Development Goals.

OUR MISSION:

EBRPD preserves a rich heritage of natural and cultural resources and provides open space, parks, trails, safe and healthful recreation and environmental education. An environmental ethic guides the District in all of its activities.

OUR VALUES:

• Respect - We honor the land we steward, each other, and the park visitors we serve.
• Resilience - We creatively adapt to change. We address challenges with empathy, perspective, and determination.
• Relationships - Our greatest strength lies in the trust, accountability, and teamwork we cultivate with our colleagues, partners, and the public we serve.
• Responsiveness - We communicate openly, honestly, and reliably.
• Transparency - We hold the publics trust through meaningful stakeholder engagement and access to timely and reliable information on decisions and performance.

WHY WORK FOR EBRPD?

• Work with a purpose for a better world today and for future generations through the preservation of open space, public access to the outdoors, and a commitment to the conservation of the natural world found east of the San Francisco Bay across 33 cities in Alameda and Contra Costa counties
• A community of colleagues who are passionate about public service and the East Bay Regional Park District, the communities it serves, and its mission
• Excellent benefits: Medical, Dental, Vision, Flexible Spending, and pension benefits through California Public Employees Retirement System (CalPERS). Click here for details regarding additional benefits
• Tuition reimbursement and professional development
• Free on-site parking
• Free parking permit for EBRPD parks (for up to 2 privately owned vehicles)
• Employee discounts for certain EBRPD park amenities (reservations, daily fishing permit, public boat launch.

WHAT YOULL BE DOING:

Performs a wide variety of non-sworn specialized, technical and general office duties in support of the police function. Positions in this classification may rotate to various units of the Police Department, including but not limited to Property and Evidence, Communications/Records, Personnel and Training, Support Services, Patrol Operations, Detectives, Special Enforcement, and Volunteer Trail Safety Program.

Essential Functions

• Respond to crime scenes as requested to identify, document, collect, catalog, and process evidence;
• Perform photography duties as requested;
• Prepare detailed reports on collected and processed evidence;
• Collects, catalogs, preserves, packages and transports evidence and property as directed;
• Logs all evidence into system;
• Issues citations for parking infraction violations, issues crime prevention notices;
• Arranges for towing and impoundment of vehicles;
• Performs traffic and scene control and direction including at traffic accidents, crime scenes, fires, special events, and weather-related incidents utilizing hand signals, flashlights, flares, traffic cones and/or other barriers;
• Moves, lifts, positions stanchions, barricades and other heavy objects to establish temporary traffic routes and cordon zones;
• Takes reports of property damage, medical emergency incidents and minor cold (not in progress) crimes;
• Processes police, fire, medical and field report;
• May provide clerical assistance in a general support capacity such as typing, filing, answering phones, responding to inquiries from the public and other agencies, maintaining message logs, entering and retrieving computerized data, as needed;
• Provides general assistance and direction to the public;
• Performs gate closures and visual checks of buildings and facilities;
• Collects and logs monies from members of the public paying fees for towing, dog permits, report copies, fines, or other services;
• Conducts high visibility patrols, information checkpoints to educate park users;
• Assists in the coordination and participates in special events such as training exercises and job fairs;
• Transports mail as needed;
• Testifies in court as necessary; performs First Aid and CPR as needed;
• Performing dispatch work on a relief or as-needed basis;
• And performs other related duties as assigned.

Minimum Qualifications

Police Services Technician I:

Education: Equivalent to the completion of the twelfth grade; and

Experience: One year of responsible general office work experience which includes public contact, preferably in a public safety department or office setting; or

Substitution: 30 semester or 45 quarter units of coursework in criminal justice or related field of study may be substituted for the required one year of work experience.

If you are using the education substitution to meet the minimum criteria for this position, please attach your transcripts (unofficial is acceptable) to your application.

Police Services Technician II:

Education: Equivalent to completion of the twelfth grade; and

Experience: One year as a Police Services Technician I with the East Bay Regional Park District; or

Substitution: Two years of responsible general office work experience which includes public contact, preferably in a public safety department or office setting

License or Certificate: Possession of a valid California Drivers License with a satisfactory driving record is a condition of initial and continued employment in this classification.

Additional Information

Knowledge of:

• Principles, practices, and safe work methods used in collecting, processing, logging, storing, and safeguarding evidence, property, and materials including hazardous materials;
• Basic law enforcement theory, principles, and practices and their application to a wide variety of services and programs;
• Proper safety methods and procedures affecting assigned duty station;
• Basic interviewing methods and principles;
• Methods and techniques used in customer service and public relations;
• Proper English usage including spelling, grammar, and punctuation;
• Modern office procedures and practices; computer applications such as Microsoft Windows, Word, Excel, Outlook, etc.

Ability to:

• Learn, interpret, and apply departmental policies, rules, laws, regulations and ordinances pertaining to law enforcement work applicable to area of assignment;
• Practice sound judgment daily in maintaining critical and sensitive information, records, and reports in emergency or critical situations;
• Write clear, concise, accurate, and comprehensive reports and statements;
• Communicate effectively both verbally and in writing, as well as with diverse groups and people demonstrating effective interpersonal skills and sensitivity;
• Multi-task and adjust effectively to changing work assignments;
• Effectively follow oral and written instructions;
• Perform general support and record keeping duties such a filing, typing, and making mathematical computations;
• Operate a motor vehicle for travel to various locations;
• Use and operate assigned tools and equipment including portable radio, camera, evidence kits;
• Move heavy items of property and evidence weighing up to 35 pounds;
• Use and operate basic standard office equipment such as a computer, telephone, copier;
• Establish and maintain positive and cooperative working relationships with those contacted in the course of work at all levels, including a culturally diverse general public, with a focus on quality service to internal and external customers.

Conditions of Employment:

• Pass level 3 background check; pass a pre-employment physical
• Current First Aid and CPR certificates are required as a condition of completion of probation and continued employment in this classification
• Willingness and ability to work outside under adverse weather conditions such as heat, cold, and rain
• Work any shift including modified or condensed work weeks, holidays, weekends, scheduled and emergency overtime
• May be required to wear a uniform

Union Affiliation: The East Bay Regional Park Districts Police Association (PA) represents this classification. Wages, hours and other terms and conditions of employment are covered in an agreement between the Park District and the PA. The probationary period for this classification is twelve (12) months.

Internal Promotions: Placement shall be made at the first step in the salary range for the new position (Step A) unless the salary rate at Step A of the new position is less than a 5% increase. In such instances, the employee will be placed at a step in the new salary range that ensures at least a 5% increase.

Application materials for these positions consist of two (2) or three (3) required parts:

• A current East Bay Regional Park District application submitted online, and
• Completed supplemental questions
• If you are using the coursework substitution to meet minimum qualifications, you must attach your transcripts to your application.

Apply prior to the closing time of the job announcement and allow at least one (1) hour to submit your application if you are a new user to the system. If you have previously applied to a position on GovernmentJobs.com, please allow time to update your existing profile. Applications are accepted online only. Our online application system is provided by NeoGov. If you encounter problems while applying online, please contact NeoGov Help Desk toll-free at (855) 524-5627.

Notification: All applicants will be notified of the status of their application via email, generally within two to three weeks after the closing date. You may also sign into your GovernmentJobs.com account to view your current application status and notifications. If you have questions about the status of this recruitment, please contact HR Analyst, Christina Souza at csouza@ebparks.org.

Selection Process: The application materials for all applicants meeting the minimum qualifications will be reviewed by a screening panel to select the best qualified for testing or oral examination/interview. The District reserves the right to set up a written test, performance test, and/or other assessment procedures before or after the interview process. Possession of minimum qualifications does not guarantee an interview or invitation to test. Pursuant to the Federal Immigration and Reform Act of 1986, all applicants who are hired will be required to provide proof of identity and appropriate work authorization documents prior to commencement of employment.

Special Testing Arrangements: If you require special arrangements due to a verified disability or medical condition, please contact the Human Resources Department at (510) 544-2154 at least five business days before the test.

Equal Opportunity Employer:

The East Bay Regional Park District is an Equal Opportunity Employer that values and respects a diverse workforce and community. It is committed to promoting an equitable and inclusive workspace that is welcoming to all. Applicants from all backgrounds and life experiences are encouraged to apply. All qualified applicants will receive consideration for employment.

For information regarding the Districts applicable benefits package, please visit http://www.ebparks.org/about/jobs/resources/default.htm.

For temporary and/or on-call assignments, there are no benefits offered.

01

The purpose of the supplemental questionnaire is to allow you to elaborate your experience. Therefore, please answer the supplemental question(s) thoroughly and accurately. Answers to the supplemental questions must be supported by the experience section of the application. "See Resume" or "N/A" as a response will not be considered sufficient information to determine your eligibility to move forward in the selection process. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Additionally, by submitting this written work, you affirm that it is your own original creation and that no part of this work has been written or edited by external sources, including but not limited to AI tools, professional writing services, or any other individuals.

• I have read the statement above and understand that providing insufficient information can affect my ability to continue to next steps in the recruitment. I affirm that the submitted work is my original creation and confirm that no part of this work has been edited or written by external sources, including but not limited to AI tools, professional writing services, or any other individuals.

02

If you are applying for the Police Services Technician I, and you are using the education substitution to satisfy the minimum requirements for this position, did you attach your transcripts?

• Yes
• No
• This question does not apply to me.

03

Please describe your experience with technical writing or report writing. Please be sure to include what type of technical writing or report writing you have done as well as the job(s) at which you have been responsible for technical writing or report writing.

04

Please tell us about a time that you have provided exceptional customer service.

05

Please tell us about a time when you think you could have provided better customer service. What happened and what would you have done differently?

06

Please share the top three skills you would bring to the Police Services Technician role. How do you think these skills are relevant to the role and why are these the most important skills for this role?

07

As a Police Services Technician, you may be faced with multiple, pressing tasks at the same time. Please describe how you would prioritize tasks in the following scenario: You are in the middle of your shift. You just found a wallet that a park user reported missing earlier that day. Dispatch talked to the park user and asked you to bring the wallet back to Public Safety Headquarters in Castro Valley. You were scheduled to be at Redwood Regional Park in Oakland to close the parking lot gates at 7:00 PM sharp. As you are deciding which of those two tasks to complete first, a park user waves you over. They are visibly injured, although they appear alert and they are talking with you. Please describe what steps you would take to ensure all situations are handled effectively.

Required Question

Employer East Bay Regional Park District

Address 2950 Peralta Oaks Court

Oakland, California, 94605

Phone (510) 544-2154

Website http://www.ebparks.org