POMELLATO: Commercial Operations Specialist

Summary

Pomellato, handcrafted contemporary fine jewelry from Milan. Renowned for its colored gemstones and its elegant yet unconventional design since 1967. Supporting women and equality. Working towards a more eco-conscious future, Pomellato has now achieved 100% responsible gold purchasing. Established in Milan in 1967 and crafted by the hands of expert goldsmiths, Pomellato stands out for its unique design and colorful gems which through innovative stone cutting and setting techniques have come to define an unmistakable and iconic style. Pomellato is part of Kering, a global luxury group, managing the development of a series of renowned houses in the sectors of fashion, leather goods, jewelry and watches.

Job Description

Our Opportunity:

We are currently seeking a Commercial Operations Specialist based in our corporate office. This role serves as a key partner to the VP of Wholesale Americas, supporting the growth and performance of Pomellato Americas wholesale business, with a particular focus on supporting department store account management. The position combines commercial operations, account support, business analytics, and cross-functional coordination to ensure the successful execution of wholesale strategies and exceptional client service.

How you will contribute:

Support the relationship with strategic authorized retail partners, especially department store partners, ensuring outstanding service and execution of commercial initiatives to support growth of the accounts;

Manage EDI process for UPC & SKU's

Prepare and manage wholesale proposals, assortments, and commercial documentation for retail partners;

Prepare and distribute weekly, monthly, and annual sales performance reporting across department store and wholesale accounts, leveraging insights to identify opportunities, support commercial decision-making, and drive business growth.

Act as a trusted business partner to the VP of Wholesale, helping prioritize initiatives, resolve business challenges, and drive execution of commercial strategies across the department designed to increase sales and market share;

Partner with Regional Sales Manager and VP, Wholesale in preparation of product presentations and trainings;

Manage incentives for the Wholesale Network;

Manage the tracking of RTVs (Returns to Vendor), merchandise swaps, consignments, and related wholesale operational processes;

Act as client service back up in the absence of Regional Sales Managers;

Act as Customer Service Back Up for Wholesale in absence of Customer Service;

Work on special projects as needed;

Performs other related duties as assigned.

Who you are:

2+ years of previous experience in wholesale operations, sales support, commercial operations, merchandising, or luxury retail

Strong commercial mindset with a passion for luxury retail, client relationship management, and business development

Strong business and analytical acumen with the ability to translate sales data into actionable opportunities and recommendations

Proficiency in Excel and PowerPoint is a must

Experience utilizing sales reporting and performance metrics to support account management and business growth initiatives

Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment

Excellent written, verbal, and presentation skills

Collaborative team player with strong relationship-building capabilities

Experience working with department stores and wholesale partners preferred

Experience with EDI systems and retail operations required

Luxury, fashion, jewelry, or accessories industry experience preferred

Ability to travel as business needs require

Pomellato is committed to building a diverse workforce. We believe diversity in all its form enriches the workplace and our customer experience. It opens up opportunities for people to express their talent, both individually and collectively, and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, protected veteran status, people of ALL abilities or other characteristics protected by applicable law.

A reasonable estimate of the annual base salary for this position is $60,000 - $65,000 per year - Individual compensation will be determined based on job-related factors, including relevant experience, skills, and qualifications.

Job Type

Regular

Start Date

2026-09-30

Schedule

Full time

Organization

Pomellato USA Inc