Pool Attendant

A Pool attendant’s primary responsibility will be to monitor the number of guests allowed in the pool area and make sure everyone is following the pool rules. The Pool Attendant also provides superior customer service to residents; responds promptly to resident inquiries and concerns and resolves issues as they are able in a timely efficient manner.

Shifts run August 12^th-September 7^th Monday-Sunday. All shifts are scheduled from 11:00 a.m.-7:00 p.m. Attendants are required to work a combination of weekends and weekdays. 

Your Responsibilities:

The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.

• Accountabilityfor servicingresidentswith afocusonthe values ofFirstServiceResidential: DoWhat’sRight,Own It, ImproveIt, Aim High,BuildGreat Relationships,andBe Genuinely Helpful
• Mustmaintainregularandpunctual attendancetorequired shifts,meetings, training,and relatedemployment engagementstosupportpositionresponsibilitiesand duties.Any alterations tothe requiredschedulemustbereviewedandapproved, inadvance, byyour supervisor.
• To knowandfullyunderstandall associationrulesrelatedto theAssociationpool.
• Require signature, addressandphonenumberfor eachhouseholdenteringwithkeyfob.
• Verify thatthepersonattemptingto enterthe pool has aworkingfob. If a homeownerhas an issuewiththeir fob, sharetheOfficeandAssociationManager’scontactinformation. Send the homeowner’snameand contactinformation fromthesign-in sheet totheAssociation Manager.
• Aspeoplearecheckingin, remindthemthatno glasscontainers(pop,juice,salsaetc.) are allowed inthepool area.
• Sanitizepool gatehandles disinfectingwipesprovided twiceper 5-hourshift.Keep
• pool attendant’s tableareacleanandsanitized.
• Confirmthatthe peopleenteringthepoolare14years orolderif noadult ispresent
• (personmust confirmthehomeowner’sname,address, phonenumber.)
• Pool attendantsshouldbecirclingthepooldecksoccasionallywatchingfor anyonewith glass containers, straighteningdeckchairs, pickingupdebris, making sure areas are clean.
• If it is reported thatsomeonehas pooped inthe pool,youwillhavetoannouncethat everyonemustcomeoutof thepoolandthatthe pool is closing. Youwillneed to putupthe “poolclosed for cleaning”signandchainthegate.
• Youwillneedtocontactthepool vendorandletthem knowthatsomeonepooped inthe pool,andweneedservice.
• Makesurethe poolgateis alwaysclosed.
• Makesuretherearenolooseitemsorpaperthatcouldblowintothepool.
• Reportanyitems in needof repair totheOfficeorAssociationManager.
• Pool staff areNOTtoperformanylifeguardduties
• Additional dutiesas assigned by the Management team

Additional Duties & Responsibilities:

• Practice and adhere to FirstService Residential Global Service Standards.
• Conduct business at all times with the highest standards of personal, professional and ethical conduct.
• Perform or assist with any operations as required to maintain workflow and to meet schedules. Notify supervision of unusual equipment or operating problems and the need for additional material and supplies.
• May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines.
• Ensure all safety precautions are followed while performing the work.
• Follow all policies and Standard Operating Procedures as instructed by Management.
• Perform any range of special projects, tasks and other related duties as assigned

Skills & Qualifications:

• HighSchoolDiploma
• Experienceinacustomerserviceposition
• Excel,Outlook,and Word experience
• Knowledgeofcustomerserviceprinciplesandpractices
• Knowledgeof basicadministrativeduties and organizationskills
• Exceptional communicationskills–verbal andwritten
• Problemsolvingskills

Physical Requirements:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.

• Sittingatatableforextended periodsoftime
• Abilitytoworkindifferentenvironmental conditions(e.g., heat,cold,wind, rain, humidity)
• Walkingthepooldeck
• Abilitytoliftto 20pounds
• Settinguptable/carryingtostoragearea

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours may occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.

Compensation: $18 an hour 

Disclaimer:

Theaboveinformationin this descriptionhasbeen designed toindicatethegeneralnatureand levelofworkperformedbyemployeeswithinthisclassification.Itisnotdesigned tocontainorbeinterpretedasacomprehensiveinventoryofallduties,responsibilities,andqualificationsrequiredofemployees assigned tothisjob.Thisis notanall-inclusivejobdescription;therefore,managementhastherighttoassignorreassignschedules,duties,andresponsibilitiesto thisjobatany time.