Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long term holds that enable us to grow our business and our team members. Our vision is to enrich people’s lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth.
Our Guiding Principles:
Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment
The hourly rate for this opportunity is $16.90 an hour.
Position Summary
The Bartender is responsible for preparing and serving high-quality beverages in a fast-paced, guest-focused environment. This role delivers exceptional service by crafting drinks to standard recipes, engaging guests with professionalism and energy, and maintaining a clean, organized, and fully stocked bar. The Bartender contributes to revenue growth through product knowledge, upselling, and creating a memorable guest experience.
Essential Duties & Responsibilities
Beverage Preparation & Service
- Prepare alcoholic and non-alcoholic beverages for guests and service staff following standardized recipes and proper portion control
- Ensure consistency, quality, and presentation of all beverages
- Interact with guests in a friendly, professional manner to create a welcoming and engaging atmosphere
Guest Experience & Sales
- Provide knowledgeable recommendations on wine, beer, spirits, and cocktails
- Upsell food and beverage items to enhance the guest experience and maximize revenue
- Accommodate special requests and dietary considerations when possible
Bar Setup & Operations
- Set up, stock, and maintain the bar with all necessary products, including liquor, wine, beer, mixers, garnishes, and glassware
- Perform opening and closing duties in accordance with standard operating procedures
- Maintain a clean, organized, and sanitary bar area at all times
Cash Handling & POS
- Accurately process cash, credit card, and room charge transactions
- Balance cash drawers and complete end-of-shift reports, including tip distribution
Inventory & Compliance
- Monitor inventory levels and complete requisitions as needed
- Participate in opening and closing inventory counts
- Follow all food safety, sanitation, and health department regulations
- Adhere to all alcohol service laws and ensure responsible service at all times
Safety & Attendance
- Follow all company safety policies, including proper use of PPE and compliance with HAZMAT procedures
- Report unsafe conditions, equipment issues, or incidents promptly
- Maintain reliable and punctual attendance
Additional Responsibilities
- Clean and sanitize bar equipment, glassware, and work areas
- Ensure minors and intoxicated guests are not served alcohol
- Resolve guest concerns within scope of authority; escalate when necessary
- Report unusual incidents, safety concerns, or suspected theft
- Support team members and assist with additional duties as needed
Qualifications
- Minimum 2 years of bartending experience; hotel or resort experience preferred
- Strong knowledge of beverage preparation, including cocktails, wine, beer, and spirits
- Familiarity with food service standards, guest relations, and etiquette
- Excellent communication and interpersonal skills with a guest-first mindset
- Professional demeanor with the ability to handle sensitive situations discreetly
- Basic math and cash handling skills
- Experience with POS systems
- Strong organizational skills and ability to multitask in a fast-paced environment
- Ability to read, write, and communicate effectively in English
Requirements
- Must be at least 21 years of age
- RBS certification (or ability to obtain upon hire)
- Valid Food Handler’s Card (or ability to obtain within 30 days)
- Availability to work flexible schedules, including weekends and holidays
Physical & Work Environment Requirements
- Prolonged standing and walking in a high-energy environment
- Frequent lifting and carrying (up to 50 lbs), including kegs, cases, and bar supplies
- Reaching, bending, stooping, and repetitive hand movements
- Exposure to hot, cold, and noisy environments, including kitchens and bar areas
- Handling glassware, sharp tools, and cleaning chemicals
- Working in crowded, fast-paced, and confined spaces
Disclaimer
This job description is not intended to be all-inclusive. Duties and responsibilities may be modified as needed to meet business demands. Management reserves the right to assign or reassign duties and provide reasonable accommodations where appropriate.
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We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.