Pool Cafe Bartender (NC, Winston Salem)

Job Summary 

The Pool Café Bartender role prepares and serves alcoholic and non-alcoholic beverages while providing exceptional members and guest service in a fast-paced outdoor pool environment. Responsible for maintaining a clean, safe, and organized bar area while ensuring compliance with all club policies, food safety standards, and alcohol service regulations

Job Duties & Responsibilities

• Inspect and prepare the Pool Café bar prior to opening each day
• Stock beer, wine, liquor, mixers, garnishes, cups, ice, and supplies
• Prepare fruits, garnishes, and beverage mixes
• Follow all opening, operating, and closing procedures
• Monitor inventory levels and communicate supply needs to management
• Greet members and guests in a friendly, professional, and welcoming manner
• Prepare and serve alcoholic and non-alcoholic beverages according to club recipes and standards
• Take beverage orders and process transactions accurately
• Provide beverage service to members seated at nearby pool and café areas when necessary
• Answer questions regarding beverage selections and menu offerings
• Thank members and guests and encourage future visits
• Consistently comply with all local, state, and federal alcohol service laws and club policies
• Verify identification and age requirements when necessary
• Monitor alcohol consumption and responsibly slow or refuse service when appropriate
• Immediately notify management of any concerns regarding member or guest behavior
• Maintain a safe, clean, and hazard-free work environment
• Ensure all food and beverage products are properly stored, labeled, dated, and rotated
• Maintain cleanliness and organization of the bar, storage, and surrounding Pool Café areas
• Wash and sanitize bar equipment and utensils
• Complete all assigned side work and closing duties
• Secure and lock bar areas according to established procedures
• Attend staff meetings, pre-shift meetings, and required training sessions
• Support Pool Café operations during peak periods and club events
• Supports all Food & Beverage operations by cross-functioning as both a bartender and server, ensuring service standards are maintained and members receive prompt, courteous, and professional service regardless of assigned station.
• Assist fellow team members as needed to ensure exceptional member experiences
• Maintains a professional appearance and adheres to club standards and policies
• Perform other duties as assigned by management

Minimum Qualifications & Experience

• High school diploma or equivalent preferred
• One (1) year of bartending experience required; experience in a pool, resort, country club, or high-volume hospitality environment preferred
• Previous customer service experience required
• Experience working in an outdoor, seasonal, or family-oriented environment preferred
• Alcohol Beverage Certification required or must be obtained within designated timeframe
• Food Safety Certification preferred or required per club policy
• Must meet all legal age requirements to prepare and serve alcoholic beverages per North Carolina law

Critical Skills 

• Strong knowledge of standard cocktail preparation, beer, wine, and non-alcoholic beverages
• Ability to serve alcohol and confidently slow or refuse service when necessary
• Exceptional member and guest service skills
• Ability to work efficiently in a fast-paced, high-volume environment
• Effective communication and teamwork skills
• Ability to multitask while maintaining attention to detail
• Knowledge of food safety and sanitation practices
• Basic knowledge of POS systems preferred
• Knowledge of club operations, pool hours, special events, and member activities
• Ability to work independently with minimal supervision
• Ability to maintain professionalism in a busy outdoor environment
• Knowledge of and ability to perform assigned responsibilities during emergency situations

Schedule Requirements

• Ability to work evenings, weekends, holidays, and special events during the pool season

Training

• This role includes hands-on shadowing to ensure success and skill development

Travel Required 

• None

Physical Demands

• Ability to stand and walk for extended periods (up to 8 hours)
• Ability to work outdoors in varying weather conditions, including heat, humidity, and sun exposure
• Ability to frequently lift and carry up to 30 pounds and occasionally up to 50 pounds
• Ability to bend, reach, stoop, twist, and perform repetitive motions
• Must maintain a professional appearance consistent with club standards