Pool Maintenance Specialist

Job Summary; As a Pool Maintenance Specialist at Creative Environments, you'll be the face of our brand, embodying unwavering professionalism and delivering exceptional service to ensure client satisfaction and account retention. Ensuring the cleanliness, safety, and optimal functioning of clients' pools and spas, you will adhere to all safety protocols and industry guidelines. Your meticulous attention to detail and commitment to safety will promote enjoyable pool experiences for clients, from maintaining chemical balance to recommending proactive maintenance services. Elevating client satisfaction is your priority, achieved through consistent excellence and high-level expertise. Performing all duties with excellent customer service and fluency in verbal and written English is essential.

Daily tasks include but not limited to;

• Remove debris from pool by brushing, skimming, and emptying skimmer baskets

• Checks chemical balance to ensure pool is maintained sanitary and free of algae.

• Checks equipment for efficacy and reports any damages to the office staff

• Recommend proactive maintenance services for clients as needed

• Drive vehicle to locations while safeguarding equipment and supplies in the vehicles.

• Assist lead pool repair technicians when necessary

• Provides daily service report via company provided work order software

• Uses appropriate PPE’s as required by the position.

• Ability to use tools according to manufacturing guidelines and company standards.

• Ability to adhere to safety standards required by the position.

• Ability to learn and retain technical information regarding pool equipment and chemicals Required qualifications;

Technical Experience Requirements:

• Valid AZ drivers license, clean driving record, and pre-employment drug screening
• Technical Experience Requirements:
• 1+ year experience in water hydraulics, water chemistry, plumbing, or electrical
• Experience in pool maintenance, operations, and repair techniques
• Certifications such as Certified Pool Operator (CPO) or Aquatic Facility Operator (AFO) preferred
• Ability to read blueprints and plumbing schematics
• Excellent verbal and written communication skills to effectively interact with clients and team members
• Strong commitment to providing exceptional customer service and the ability to manage client relationships proactively
• Good physical condition, as the role requires manual labor, lifting up to 50 lbs, and working in various weather conditions.

Creative Environments Pool, Spa, and Landscape Design, since 1950, offers all of Arizona the exterior services you expect. We are now expanding into Texas! Creative Environments is an industry leader in the design-build process of pool/spa and landscaping in the southwest. We design, construct, and maintain award winning projects in both commercial and residential applications throughout Arizona (Greater Phoenix area, Tucson, Sedona, Northern AZ). Our work has also extended into the East Bay of California (San Francisco/Oakland/Orinda), Southern California (Encinitas/Del Mar/Malibu), Hawaii (Kauai), Costa Rica, Cabo San Lucas, and elsewhere! Our environment is fast-paced, challenging, exciting, and full of learning opportunities as every project we touch is unique. From residential pool/spa landscape, to multi-million dollar custom landscapes, to resorts (The Phoenician, Ritz-Carlton, Four Seasons, Fairmont Princess) to commercial projects (The Biltmore Commerce Center), to community development, we work on everything outdoors: pool/spa, water feature, decking, masonry, utilities, shade structures, casitas/shade structures, custom metal and wood work, lighting, and landscape/irrigation.