Las Vegas, Nevada
The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
As a Pool Receptionist at Mandalay Bay, you'll welcome guests, manage daily operations, and help create a smooth, high-quality poolside experience while delivering friendly, efficient service that sets a positive tone from arrival.
THE STARTING RATE: $14.00 hourly
THE DAY-TO-DAY:
Greet guests in a friendly and professional manner; answer multi-line phone systems, respond to email correspondence, and direct inquiries to the appropriate department
Assist guests with information regarding cabanas, daybeds, reserved seating, and other amenities while providing exceptional customer service
Manage reservation check-in and check-out processes and maintain accurate guest records using UrVenue, ResortPass, InfoGenesis, and Microsoft Office programs
Maintain a clean and welcoming reception area, communicate guest concerns and operational needs to management, and confidently upsell amenities to enhance the guest experience
THE IDEAL CANDIDATE:
18+ years of age or older
1+ years of prior relevant experience preferred
Customer service experience handling customer needs and providing support preferred
THE PERKS & BENEFITS:
Wellness incentive programs to help you stay healthy physically and mentally
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
Free meals in our employee dining room
Free parking on and off shift
Health & Income Protection benefits (for eligible employees)
Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
VIEW JOB DESCRIPTION:
https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=11925
Are you ready to JOIN THE SHOW? Apply today!