Pool Scouts of Lake Norman and South Charlotte is looking to hire a Pool Repair Technician who is reliable, mechanically inclined, and comfortable diagnosing and resolving pool equipment issues in the field.
Pool Scouts is a residential pool service company focused on raising the standard of pool care. Our mantra is “Perfect Pools, Scout’s Honor.” We support homeowners through maintenance, equipment repair, and system upgrades, delivering dependable service and clear communication.
This role is focused on troubleshooting and repairing residential pool systems. The ideal candidate understands how pool equipment works as a system and can confidently identify issues, recommend solutions, and complete repairs correctly the first time. Strong mechanical aptitude and comfort working with pumps, filtration, plumbing, heaters, and controls are essential.
Pool Scouts offers growth opportunities for technicians who demonstrate technical competence, professionalism, and strong customer interaction.
Primary Responsibilities
- Drive to customer locations in a company vehicle
- Diagnose mechanical, electrical, and hydraulic issues on residential pool systems
- Perform equipment repairs and replacements involving circulation systems, filtration, heaters, plumbing, sanitization, lighting, and controls
- Inspect equipment pads and identify both active issues and developing concerns
- Clearly explain findings and repair recommendations to customers
- Accurately document work performed, parts used, and follow-up needs
- Maintain tools, parts inventory, and vehicle organization
- Support repair quoting and job planning when needed
- Follow company procedures and safety standards
- Communicate effectively with office staff and management regarding job status
Required Qualifications
- 2+ years of professional pool service or repair experience
- Strong mechanical troubleshooting skills
- Ability to work independently and manage daily workload
- Clear communication and customer service skills
- Attention to detail and commitment to quality workmanship
- Ability to lift heavy equipment and work outdoors
- Willingness to work flexible hours as needed
- Valid driver’s license with a clean driving record
- Dependable, honest, and accountable
Preferred Qualifications
- 3+ years of professional pool repair experience
- Experience working with a variety of pool equipment and control systems
- Comfort with basic electrical diagnostics related to pool equipment
- Ability to use a smartphone for documentation and communication
- Strong problem-solving skills and mechanical reasoning
- Interest in continued technical development and advancement
Pool Scouts is a professional take on the pool service industry, setting the new standard for excellent customer service.
Our pool technicians, or ‘Scouts’ as we like to call them, are a group of motivated, dynamic individuals who believe that quality service is built on reliability and customer confidence. We go the extra distance to ensure that we provide professional pool technicians our clients can trust. Our ideal Scout has a fun and positive attitude with a willingness to learn - no previous pool experience required. Not to mention, you basically get paid to work out as you’ll be spending so much time outside!
Do you want to serve your local community and have a great time doing it? If so, Pool Scouts could be your perfect opportunity.