Pool Server, (Seasonal)

The Pool Server is responsible for taking customer's food and drink orders, serve food and beverages, prepare itemized checks, and sometimes accept payments. May perform additional duties, which may include escorting guests to tables, serving customers seated at counters, setting up and clearing tables, or operating a cash register. They also check the identification of patrons to ensure they meet the minimum age requirement for the purchase of alcohol. Responsible for providing the highest quality of service possible to guests in an efficient and courteous manner.

Job Duties & Functions
• Comply at all times with company standards and regulations to encourage safe and efficient hotel operations
• Comply with certification requirements as applicable to position to include Alcohol Awareness, Food Handlers, Safety, etc.
• Be familiar with the organization of the restaurant and lounge and know the function of each job position
• Have a thorough knowledge of menus and specials in the restaurant
• Service guests with all food and beverage requirements in a warm, friendly, courteous and professional manner
• Clear, clean and reset tables as needed
• Be familiar with the operation of the P.O.S. system
• Carry out cashiering functions in closing checks and end of shift paperwork
• Perform opening and closing procedures, and side work duties according to station rotation assignment
• Ensure that tables and side stands are kept stocked, tidy and clean
• Perform other tasks/jobs as assigned by the supervisor or manager
• Access to back of house areas of the hotel and sensitive information
• Demonstrated ability to handle cash, prepare and deposit cash drops, secure and balance bank
• Interact and occasionally have unsupervised contact with guests and/or colleagues
• Maintain a high level of trust and responsibility
• Represent the company with certain level of reputation and good character as well as exercise sound judgement

Education & Experience
• High School diploma or equivalent and/or experience in a hotel or a related field preferred
• Alcohol Awareness Certification (must comply with State regulations)
• Food Handlers certification (must comply with State regulations)
• Must be able to convey information and ideas clearly
• Must be able to evaluate and select among alternative courses of action quickly and accurately
• Must work well in stressful, high pressure situations

The following outlines the work environment Associates will encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Lifting

Raising objects from a lower to a higher position or moving objects horizontally from position to positions - Amount: 20-50 lbs.

General

This job description is not intended to be all-inclusive, additional details will be specified by the supervisor. The Associate will also perform other reasonable business duties as signed by the supervisor. Management reserves the right to change this job description, job responsibilities, duties, and working hours as needs prevail. If requested in accordance with applicable law, the Company provides reasonable accommodation to known physical or mental limitations of an otherwise qualified Associate with a disability to allow him/her to perform essential functions of the job unless the accommodation would impose an undue hardship on the Company. Rebel Hotel Company is an at-will employer. This job description is a guideline and does not constitute a written or implied employment contract.