Job Description Summary
Responsible for organizing, maintaining, and stocking the bars with supplies and beverage products.
Essential Duties and Responsibilities (other duties may be assigned)
- Assists co-workers and guests in a courteous and friendly manner while ensuring that a high level of customer service is maintained.
- Has a strong knowledge of all beverage products to include deliveries schedules, product location, product lines on property, par levels, and shelf life
- Stocks beverage department coolers with all beverage products.
- Maintains all stock rotation of product in all beverage areas.
- Reviews all orders from receiving to ensure proper stocking and to ensure proper pars for all beverage outlets
- Change kegs, and requisition bar supplies.
- Deliver F&B product to Hotel/Casino venues as needed.
- Clean and stock Beverage storerooms.
- Assist F&B supervisor or above with inventory reconciliation and ordering where authorized.
- Maintain and inspect beer lines and Berg system making sure the lines are clean, full, pressurized and working properly. Notify supervisor if any adjustments are required.
- Assist in set up of special events.
- Abides by all State, Federal and Company liquor regulations pertaining to alcoholic beverage service to minors and intoxicated guest.
- Documents and reports all exceptions/variations/deviations immediately upon awareness to the F&B Relief manager or above.
- Maintains proper sanitation of work area, including washing glasses and service equipment at bar areas.
- Perform minor repairs to coffee, glass washing machines and berg equipment when needed.
- Assist any Service Vendors as needed.
- Reports any maintenance or repair issues to Management.
- Provides excellent guest service to both guests and internal clients.
- Must adhere to all Tribal Ordinance, Regulations, and the ACCRS and SRC System of Internal Controls, and Standard Operating Procedures
Required Education and/or Experience
- High School Diploma/G.E.D preferred
- 6 months - 1 year related experience. .
- Must be able to communicate in English.
- Must be able to obtain a Riverside County Health Department card within one week of employment.
- Must be able to complete and show proof of Responsible Alcoholic Beverage Certificate through Department of Alcoholic Beverage Control within 60 days of employment.
Access to Sensitive Areas and Information
As per the ACGC Access Matrix
Signatory Ability
None
Working conditions/Physical Demands
To perform this job successfully, the individual must me able to stand, move and work throughout the office area and properties, including walking up to 1 ½ mile, climbing stairs and sitting at a desk/work station for the duration of the shift. Also may be subjected to a smoke filled environment.
The noise level in the work environment is usually moderate, but will escalate when located in the casino environment. Must be able to grasp, bend, lift and/or carry or otherwise move goods weighing a minimum of 25 lbs. on an intermittent basis, and sufficient dexterity of hand in order to use office equipment including, but not limited to: a computer keyboard, calculator, general office equipment and multi-line telephone.