Portfolio Operations Administrator

Global Payments Inc

Columbus, GA

JOB DETAILS
SKILLS
Acceptance Testing, Agile Programming Methodologies, Application Programming Interface (API), Business Solutions, Capacity Management, Change Control, Computer Science, Customer Conversion, Data Mapping, Data Migration, Data Quality, Documentation, Enterprise Data Integration, File Systems, Forecasting, Identify Issues, Information Technology & Information Systems, Merchant Services, Metrics, Microsoft Excel, Microsoft Project, Middleware, Migration Strategy, Problem Solving Skills, Process Flow, Project Control, Project Portfolio Management (PPM), Project Tracking, Requirements Management, Resource Management, Risk Analysis, Risk Management, SQL (Structured Query Language), Sales, Software as a Service (SaaS), Source Code/Configuration Management (SCM), System Integration (SI), System Migration, Systems Administration/Management, Technical Leadership, Technical Writing, Transformation Tools, Validation Testing, Waterfall Model of Software Development
LOCATION
Columbus, GA
POSTED
16 days ago

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Summary of This Role

Executes technical implementations and data conversions of varying size and complexity with enterprise-wide PPM transformation tools. Develops technical specifications, implementation plans, data migration strategies, and integration solutions. Performs detailed analysis of requirements to configure and optimize Planview modules. Responsible for ensuring data integrity, managing issue resolution, and supporting post-implementation evaluation. Engages with internal technical teams and stakeholders to support successful solution delivery.

What Part Will You Play?

  • Leads the executing, controlling, and reporting of the most complex and unique conversion/integration implementation efforts within the specific goals of building and delivering a particular product(s)..

  • Configures Planview modules (e.g., portfolio, strategies) based on technical and business requirements.

  • Translates solution specifications into system configurations and process flows using Planview tools and APIs.

  • Performs data mapping, transformation, and validation for conversions involving multiple accounts and product lines.

  • Develops and maintains detailed technical documentation, including configuration logs, transformation logic, and implementation runbooks.

  • Utilizes Planview's integration framework to enable data exchange with external systems via file transfer, APIs, or middleware.

  • Tracks technical issues, resolutions, and metrics using Planview analytics and reporting features; supports proactive risk identification and mitigation.

  • Supports testing and validation efforts, including system, regression, and user acceptance testing, to ensure accurate Planview functionality post-deployment.

  • Adheres to defined change control processes for project assets such as requirements, configuration specs, and documentation.

  • Communicates system-level risks and dependencies to technical leads and stakeholders to support delivery milestones.

What Are We Looking For in This Role?

Minimum Qualifications

  • Bachelor's Degree in Computer Science, Information Technology, Business Systems, or related field

  • 5+ Years Relevant Experience in software implementation, system integration, or SaaS deployment

Preferred Qualifications

  • Hands-on experience implementing or configuring Planview or similar PPM platforms

  • Strong proficiency with SQL, MS Excel, and Planview analytics/reporting tools

  • Familiarity with resource management, capacity planning, and financial forecasting within a portfolio.

  • Understanding of agile, hybrid, and waterfall methodologies.

  • Experience with API integration and enterprise data migration

  • Familiarity with MS Project or other project tracking software

What Are Our Desired Skills and Capabilities?

  • Technical Skills - Strong understanding of SaaS architecture, data mapping, and system integration practices

  • Analytical Skills - Ability to interpret complex datasets and align them with application configurations

  • Problem Solving - Capable of diagnosing and resolving issues in multi-system environments

  • Documentation - Skilled in maintaining technical documentation and version control throughout implementation

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpayments.com.

About the Company

G

Global Payments Inc

Global Payments has been a market leader in the U.S. since the 1960s when its former parent company, National Data Corporation, pioneered a specialized data processing system. For over 50 years, Global Payments has been delivering innovative payment solutions. Our software-driven, technology-enabled solutions are leading our customers into the future.

Headquartered in Atlanta, Georgia with more than 10,000 employees worldwide, Global Payments is a member of the S&P 500 with merchants and partners in 30 countries throughout North America, Europe, the Asia-Pacific region and Brazil.

COMPANY SIZE
5,000 to 9,999 employees
INDUSTRY
Financial Services
FOUNDED
1967
WEBSITE
https://www.globalpaymentsinc.com