Portfolio Operations Manager - Technology Demand and SOX Control Change Management (925)

Job Title: Portfolio Operations Manager - Technology Demand and SOX Control Change Management

Location: Richmond, VA

Employment Type: Contract

About the Role

We are looking for a motivated and detail-oriented Portfolio Operations Manager to join a dynamic team in the technology sector. In this role, you will contribute to implementing and operating a unified technology demand intake process, managing SOX-related control changes, and ensuring transparency and compliance across the technology portfolio.

Responsibilities

• Operate the enterprise technology demand intake process, ensuring requests are captured, triaged, prioritized, and routed through appropriate evaluation and governance workflows.
• Centrally track and coordinate SOX-related control change management, including intake, documentation tracking, cross-functional coordination, and audit readiness.
• Define, document, and continuously improve demand intake workflows and SOX control change lifecycle.
• Configure or administer portfolio and workflow tools used to support intake, tracking, and reporting.
• Facilitate coordination across cross-functional stakeholder teams to ensure requests and control changes move efficiently through the process.
• Produce operational reporting on demand pipeline health, intake throughput, and control change activity.
• Identify opportunities to streamline intake, governance workflows, and portfolio operational processes.

Requirements

• Bachelor's degree in information technology, Project/Portfolio Management, Business, or related field; or equivalent experience gained through work in a technology organization.
• 8 years of experience working in a technology organization supporting portfolio operations, demand management, PMO functions, governance, or technology planning.
• Working knowledge of SOX controls, technology delivery lifecycles, and change governance processes.
• Experience operating portfolio or workflow tools such as Jira, Azure DevOps, Planview, ServiceNow, Clarity, or similar platforms.
• Demonstrated ability to design and operationalize intake processes or governance workflows.
• Strong stakeholder facilitation and coordination skills across technical and business teams.
• Ability to translate governance requirements into practical operational processes.

Preferred Qualifications

• Experience supporting SOX control environments or regulated industries.
• Experience administering or configuring workflow tools (e.g., ServiceNow, Jira, ADO).
• Familiarity with Agile, hybrid, or product-based technology delivery lifecycles.
• Strong analytical, reporting, and dashboarding capabilities.

Who We Are

SGF Global is an integrated talent solutions provider, offering staffing, recruitment, Employer of Record (EOR), nearshore, and consulting services across a wide range of industries in 35 countries. We’re a dynamic, people-first organization where fresh ideas are always welcome. Our culture is built on collaboration, innovation, and a genuine passion for helping people grow. At SGF Global, smiles are part of the dress code, and every voice matters. Are you looking to join an organization where your ideas are valued, your growth is supported, and your work makes a global impact? We’re always looking for talented individuals who are ready to make a difference.

• Explore opportunities
• Grow your career
• Be part of something global
• Your future starts here.