Portfolio Operations & Occupancy Specialist

Maloney Properties LLC

Worcester, MA

JOB DETAILS
SALARY
$60,000–$65,000 Per Year
SKILLS
Affordable Housing, Communication Skills, Corrective Action, Customer Service Evaluation, Customer Support/Service, Driver's License, Employee Retention, Leadership, Low-Income Housing Tax Credit (LIHTC), Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Multitasking, Operational Support, Philosophy, Problem Solving Skills, Property Maintenance, Property Management, Real Estate, Rentals, Set Goals, Staff Development, Team Player, Time Management, Training/Teaching, Willing to Travel
LOCATION
Worcester, MA
POSTED
15 days ago

Maloney Properties – Voted “Best Place to Work” by our employees for 11 years!

Join our hard-working motivated team!  Our reputation for customer service and quality workmanship is the best in the industry.

About Us:

Established in 1981, Maloney Properties LLC is a successful real estate firm. Our services include property management, real estate development, hospitality management, sales/marketing, and construction management services. We manage more than 100 housing communities with more than 10,000 units throughout the New England area. 

We attribute our success to the effective working partnerships we have created with both clients and staff. Maloney Properties has developed a unique culture and work environment that is a significant factor in our success and enables us to attract and retain the best talent and finest professionals in the industry. As a result, Maloney Properties has a high employee retention rate with an average employee tenure of more than 10 years.

We are a company with a human focus and feel passionately and genuinely that our employees are our greatest asset. We are dedicated to teamwork, staff development and training. We have created a community within our company; we set clear goals and work together to achieve them. Maloney Properties is an Equal Opportunity Employer.

Your Responsibilities:

We are seeking a full-time Portfolio Operations & Occupancy Specialist to join our team in the Worcester area. This Specialist will provide operational and compliance support across multiple affordable housing properties. Your duties and responsibilities will include: 

  • Provide short-term operational support at assigned properties based on project and portfolio needs.
  • Assist with LIHTC and affordable housing compliance projects.
  • Complete annual and interim recertifications.
  • Support lease-up activities and waitlist management.
  • Coordinate third-party verifications and compliance reporting.
  • Assist with rent collection and subsidy follow-up.
  • Respond to resident concerns and resolve issues as needed.
  • Support inspections, audits, and corrective action projects.
  • Assist with unit turnover coordination and occupancy goals.
  • Utilize Yardi for reporting, tracking, and property management functions.
  • Provide temporary site coverage during staffing vacancies or transitions.

The work hours are Monday-Friday 9:00-5:00 with some flexibility. Your workweek will be split between properties in the Worcester area with some travel between properties required.

Your Qualifications:

We are looking for someone with excellent communication skills and a strong customer service philosophy. This position will also require the ability to work independently and as part of a team, the ability to multitask and manage time effectively, and the willingness to learn and take direction. Candidates who are interested in gaining experience in affordable housing management and property operations while developing their leadership and management skills are encouraged to apply. 

  • Previous experience in property management and affordable housing program administration (LIHTC and Section 8) is required. 
  • Proficiency in Microsoft Office (Word, Excel, Outlook) is required; experience with Yardi is a plus.
  • A valid driver’s license and access to a vehicle are required.

Compensation & Benefits:

We offer highly competitive pay and a comprehensive benefits package including great health benefits, 13 paid holidays, vacation time, 401k match, life and disability insurance, employee assistance program, an extra paid day off during your birthday month, and more! You will love our family-friendly workplace and healthy work-life balance at Maloney.

We also offer training programs and opportunities that lead to employee advancement and promotions. If you are interested in furthering your skills and building your career, this is a great opportunity for you!

Salary Range: $60,000-65,000 depending on previous experience. 

About the Company

M

Maloney Properties LLC

Maloney Properties, Inc. (MPI) creates first class communities, since 1981. It is our mission to provide high-quality housing in all of the communities we serve. MPI offers a comprehensive set of services, providing highly customized real estate solutions to a wide range of property owners and developers.
MPI manages over 8,500 units of mixed-use, market rate, and affordable housing in 80 communities around Boston and across New England. We’ve earned our reputation for excellence with industry leading services and top REAC scores.
The MPI workplace is a positive and collaborative environment, consistently named in The Boston Globe’s Top Places To Work. We are a successful women-owned business with a highly diverse staff of over 400 employees. MPI staff is accessible and dependable at all levels. We offer industry leading training programs, and maintain extremely low turnover.
MPI was founded on principles of respect for all people. This mission continues today, fueling our strong focus on resident satisfaction. It is a winning strategy that achieves high occupancy rates and excellent resident retention.

COMPANY SIZE
500 to 999 employees
INDUSTRY
Real Estate/Property Management
FOUNDED
1981
WEBSITE
http://www.maloneyproperties.com/