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POS Field Support Technician (on-site)

CFS

White Plains, NY

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JOB DETAILS
SKILLS
Business Operations, Communication Skills, Computer Maintenance, Customer Relations, Customer Support/Service, English Language, Grocery Stores, Identify Issues, Multilingual, Network Systems, New Store Openings, On Call, On Site Support, Operations, Point of Sale (POS) Hardware, Point of Sale (POS) Software, Point of Sale (POS) Systems, Realtime Operating System, Retail, Short Messaging Service (SMS), Spanish Language, Systems Administration/Management, Team Player, Technical Support, Technical Training, Willing to Travel
LOCATION
White Plains, NY
POSTED
12 days ago
POS Field Technician - Tier II

Overview:
A leading and long-standing organization in the retail technology and grocery distribution space is seeking a POS Field Technician to support point-of-sale systems across a growing network of independent retail locations. This is a hands-on, high-impact role that combines technical troubleshooting with customer-facing service.

Key Responsibilities:

  • Provide remote and onsite support for POS systems across retail locations

  • Install, configure, and maintain POS hardware and software

  • Support store openings, upgrades, and system conversions

  • Troubleshoot technical issues in real-time store environments

  • Participate in an on-call rotation for after-hours and weekend support

  • Train end users and ensure smooth daily operations


Qualifications:

  • Experience supporting retail or supermarket POS systems

  • Strong troubleshooting skills (hardware + software)

  • Ability to travel regularly and work flexible hours

  • Strong communication and customer service skills

  • Experience with LOC SMS or similar POS platforms preferred

  • Bilingual Spanish/English is a plus


Work Environment:

  • Field-based with regional travel throughout the Northeast

  • Rotational on-call schedule with additional compensation

  • Collaborative, team-oriented culture


Compensation:

  • 55k-65k


Why Apply:

  • Join a stable, family-oriented organization with long-term growth potential

  • Work in a dynamic, hands-on technical role supporting critical business operations

  • Gain exposure to a wide variety of systems, environments, and customer settings

  • Access ongoing training and certification opportunities

About the Company

C

CFS

Founded by CPA firms in 1994, Creative Financial Staffing has spent over 30 years helping job seekers and employers succeed. In fall 2025, we rebranded as CFS—a name that reflects our full range of expertise while staying true to the trusted company you know.

CFS is the industry’s leading employee-owned staffing firm, connecting top talent in accounting, finance, technology, and human resources. We provide skilled professionals on both a temporary and permanent basis across diverse industries, leveraging our extensive network to match the right people with the right opportunities.

Our dedication to excellence extends to our award-winning culture, recognized repeatedly for growth, recruiting, workplace environment, and employee support. Honors include Forbes’ “America’s Best Recruiting and Temporary Staffing Firms,” Staffing Industry Analysts’ top U.S. staffing rankings, FlexJobs’ Top 100 Companies for Remote and Hybrid Work, Top Workplaces USA, Newsweek’s Best Practices awards, and more.

COMPANY SIZE
500 to 999 employees
INDUSTRY
Financial Services
FOUNDED
1994
WEBSITE
http://www.cfstaffing.com/

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