JOB TITLE: Post-Closing Processor JOB SUMMARY This position supports the post-closing process for all locations as needed. DUTIES & RESPONSIBILITIES Receiving packages from branches with various duties needing to be completed with different time expectations depending on the task Scanning documents to files per company policy Returning executed loan packages, per lender instructions, including original documents Compile, review and record documents required based on transaction and type, via electronic platform or via overnight delivery to County if they do not accept electronic recordings Accept electronic recorded documents into file, or scan original recordings, to document file per company policy Return original recordings, per company policy, to appropriate party per instructions Distribution of policies issued, per company policy Balance amount required to record necessary documents, refund any overage or transfer funds to file, if necessary, to assure file is in balance Upload documents to electronic system Send miscellaneous disbursements, per instructions in file EXPERIENCE Minimum two years relevant work experience in the title/settlement/mortgage industry, preferably handling transactions in multiple states EDUCATION High School diploma required/Associate’s degree preferred KNOWLEDGE Experience in the real estate industry Specific experience in processing, wiring, post closing and interdepartmental cooperation helpful SKILLS Adaptable: displays the capability to adapt to new, different, or changing requirements Attentive to details Business fundamentals: recognizes the importance of maintaining privacy and confidentiality of company information, as well as that of customers and co-workers, and complies with intellectual property laws Critical thinking: uses logical thought processes to analyze and draw conclusions Customer focused: is pleasant, courteous, and professional when dealing with internal and external customers or clients Dependable and reliable: displays responsible behaviors at work Initiative: demonstrates a willingness to work and seeks out new work challenges Integrity: treats others with honesty, fairness, and respect Planning and organizing: plans and prioritizes work to manage time effectively and accomplishes assigned tasks Problem solver: demonstrates the ability to apply critical thinking skills to solve problems by generating, evaluating, and implementing solutions Professional: maintains a professional demeanor at work Reading: understands written sentences and paragraphs in work-related documents; can apply what is learned from written material to work situations Respectful: works effectively with those who have diverse backgrounds Team player: demonstrates the ability to work effectively with others Technology: uses information technology and related applications to convey and retrieve information; demonstrates strong computer/typing skills in Microsoft Office, email programs, and internet browsers Telephone skills, including a pleasant phone voice and etiquette Verbal communication: maintains open lines of communication with others Writing: uses standard English to clearly communicate thoughts, ideas, and information in written for ESSENTIAL JOB FUNCTIONS (including physical requirements) This position requires repetitive use of a keyboard, bending, sitting, squatting, and simple grasping |