Communication Skills, Computer Skills, Computer Software, Conveyor Systems, Customer Support/Service, Detail Oriented, Driver's License, Industry Standards, Internet Portal, Interpersonal Skills, Loading/Unloading, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Multitasking, Order Delivery, Order Picking/Packing, Presentation/Verbal Skills, Regulations, Resolve Customer Issues, Shipping/Receiving, University/School Policies, Writing Skills
Classification Title:
Postal Associate II
Classification Minimum Requirements:
High school diploma or equivalent and two years of relevant experience. Appropriate college course work or vocational/technical training may substitute at an equivalent rate for the required experience.
Job Description:
Deliver packages to locker systems and area desks as directed
- Deliver packages or items to various locations adhering to assigned routes which includes returning packages as needed (e.g. return to sender); ensure quality of package delivery for time sensitive items
- Load and unload sorted bins and packages into vehicles for delivery and parcel locker system
- Operate state vehicles by tracking daily mileage, following university vehicle safety policies, and abiding by all transportation laws maintaining a safe driving record
- Ensure proper upkeep and maintenance of state vehicles ensuring proper cleanliness and servicing
- Assist with tracking package volume utilizing Quadient online portal
- Assist with communicating to recipients regarding package status pick-up utilizing designated software
- Assist with coordinating alternate routes and timetables during campus wide events, impacts and closures
- Maintain daily, monthly, and yearly logs of all received package volume
- Responsible for resolving discrepancies with package delivery coordinating with outside carriers, residents, and customers and answering inquiries regarding such items
- Ensure proper signatures from recipients of registered or special delivery mail and packages
Responsible for receiving and sorting packages upon delivery to Housing & Residence Life receiving facility
- Assist in unloading packages from multiple carriers, separating items into designated areas
- Scan and read labels to determine correct grouping; sort parcels from conveyor belt to prepare for delivery
- Ensure loading area is properly equipped, clean, and free of hazards to receive shipments as directed
Perform other duties as assigned, including special cleaning tasks or projects.
Expected Salary:
$16 hourly
Required Qualifications:
High school diploma or equivalent and two years of relevant experience. Appropriate college course work or vocational/technical training may substitute at an equivalent rate for the required experience.
Preferred:
EDUCATION & EXPERIENCE
- Experience with package handling, sorting and delivery methods
- Working knowledge of industry standards and technology (e.g. Quadient online portal)
SKILLS
- Demonstrated proficiency with computers and basic software applications (e.g. Microsoft Office Excel, Word, PowerPoint, and Outlook)
- Demonstrated communication skills (verbal and written) and ability to communicate with various levels of staff
- Demonstrated attention to detail, professionalism, dependability, and timeliness
- Demonstrated customer service and interpersonal skills
ABILITIES
- Must be able to work efficiently with minimum supervision, exercise appropriate judgement and personal initiative
- Demonstrated ability to function effectively in a fast-paced environment with frequent interruptions
- Demonstrated ability to handle multiple projects or tasks simultaneously
- Demonstrated ability to understand, interpret, and apply rules, regulations, policies, and procedures
- Demonstrated ability to work as part of a team in a multifaceted environment
Special Instructions to Applicants:
- In order to be considered, you must upload your cover letter, resume, and professional references
- Application must be submitted by 11:55 p.m. (ET) of the posting end date.
- This position is eligible for Veteran's preference. If you are claiming Veteran's preference, please upload a copy of your DD 214 Member Copy 4 with your application for consideration. See our Veteran''''s Preference Page for more specific information.
Health Assessment Required: Yes