Postal Courier Retail Clerk/Passport Agent

Posting Details

Posting Summary

Logo Posting Number STA00522PO26 Job Family Ancillary Services Job Function Mail Services USC Market Title Retail Clerk/Passport Agent Link to USC Market Title https://uscjobs.sc.edu/titles/132031 Job Level A2 - Administrative/Operational Support Business Title (Internal Title) Postal Courier Retail Clerk/Passport Agent Campus Columbia Work County Richland College/Division Division of Administration and Finance Department DAF Postal Services State Pay Range G04 USC Market Range MRA - $33,280 $40,768 $48,256 Anticipated Hiring Range $33,280 Location of Vacancy Part/Full Time Full Time Hours per Week 37.5 Work Schedule

• Work week: 37.5 hrs Monday - Friday 7:30 am - 4:00 pm with one hour for lunch
• Must be willing to work a flexible schedule to meet the operational needs of the department, to include working extended and overtime hours during peak season (ex. Student Move-In)

Basis 12 months Job Search Category Other

About USC

About University of South Carolina

From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor's degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service - helping to build healthier, more educated communities in South Carolina and beyond.

Veterans' Preference Statement

The University of South Carolina is committed to equal opportunity and proudly values the skills and experience military veterans bring to our workforce. Across South Carolina, we are making veterans a priority for employment and recognize their vital contributions to our state and our communities.

Benefits for FTE Positions

The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about USC benefits, access the "Working at USC" section on the Applicant Portal at https://uscjobs.sc.edu. Research Grant or Time-limited positions may be eligible for all, some, or no benefits, based on the grant or project funding.

Position Description

Advertised Job Summary

Customer Retail Counters

Provide postage stamp sales and shipping services at Customer Retail Counters on the Columbia campus to University community and the public using a point of sale and USPS RSS mailing/shipping system.

U.S. Dept. of State - USC Passport Acceptance Agent

Perform passport application acceptance and photo services in accordance ith the U.S. Dept. of State policies and procedures. Requires ability to obtain and maintain ongoing training and annual Passport Agent recertification upon successful completion of initial training provided by the department.

Mail / Parcels

Unload and sort inbound mail/parcels for data entry in cmputerized tracking system for dispatch and delivery services to Student Package Pickup locations, parcel lockers and departments via delivery van and straight box truck. Process official University outbound mail and parcels using postage metering equipment and accounting software.

Fast-paced environment requires ability to multi-task to meet daily mail operational deadlines and endure extended periods of physical demands associated with mail and parcel sort/delivery/dispatch/processing, to include lifting up to, but not limited to 50 lbs.

As a postal representative, must maintain pleasant and effective communicationw and working relations with the University community and the public.

Job Related Minimum Required Education and Experience

• Typically holds a high school diploma or GED. Requires 1 or more years of job related experience.

Required Certification, Licensure/Other Credentials

• Valid SC driver's license.
• Obtain and maintain required annual Passport Acceptance Agent recertification.

Preferred Qualifications

• Two (2) years' work experience and knowledge in postal courier, postal delivery and mail processing/shipping operations.
• Knowledge of USPS guidelines and regulations and experience in postal related operations.

Knowledge/Skills/Abilities

• Above average computer skills including the ability to utilize USPS and UPS websites to determine postal rates, mailing requirements and learn other software programs associated with USC Postal Services' daily operations.
• Have good reading, comprehension and verbal communication skills and be able to effectively communicate effectively with faculty, staff and others.
• Attention to details is crucial in all aspects of job duties.
• Ability to operate a delivery vehicle and straight box truck with lift gate for mail and parcel deliveries/collections.

Job Duties

Job Duty

Parcel Tracking System / Data Entry / Mail Forwarding

Provides entry of inbound mail and parcels into internal parcel tracking system, giving attention to the details of entering the information, to include obtaining signatures in handheld barcode scanner upon delivery of item(s) to department(s), and dispatching of student parcels at the Student Mail Center (Russell House) , the Student Package Pickup at 1300 Wheat St (Blatt PE Center) and parcel lockers.. Provides directory assistance for department and student mail/parcels having incomplete, incorrect or no delivery address. Responsible for forwarding student mail at end of each semester term.

Essential Function Yes Percentage of Time 20 Job Duty

Customer Retail Counter

Performs USPS postage stamp sales and shipping services at Customer Retail Counters at two (2) USC Postal Contract Units, with attention to details in performance of transactions and collection of monies for all sales. Responsible for assigned stamp inventory and maintaining required assigned cash in till at close of business each day. Maintains required annual PCI certification in accordance with credit card industry standards. Stays current on all USPS policies, regulations, annual training and certification as required by the USPS for Customer Retail Counter Clerks.

Essential Function Yes Percentage of Time 25 Job Duty

Passport Agent

Performs U.S. Department of State Passport Acceptance Agent assignments with the USC Postal Service in accordance with all Dept. of State policies and procedures. Maintains ongoing Acceptance Agent training and successfully completes and maintains required annual recertification. Stays current on U.S. Dept. of State Acceptance Agent operational changes through all available materials, including Charleston Passport Center monthly Newsletter and Passport Agent Reference Guide (PARG) Review. Represents USC at all scheduled passport and general information fairs.

Essential Function Yes Percentage of Time 25 Job Duty

Student Package Pickup Locations - 1300 Wheat St (Blatt PE Center) & Student Mail Center (RH) and Parcel Lockers

Performs dispatching of inbound mail and parcels to on-campus residents each term.

Stores packages received in appropriate storage location. Verifies information on tracking system label placed on item matches the name and Mail ID information on mail/package is correct, and if necessary, bring any discrepancies to the attention of the Manager / Asst. Manager at each respective Student Package Pickup location.

Essential Function Yes Percentage of Time 20 Job Duty

Mail Sort/Delivery/Collection/Processing & Other Postal Duties

Unload and sort incoming mail/parcels by delivery route, separating accountable and scannable items for appropriate handling. Manually sort inbound and intra-campus mail for delivery. Load mail/parcels on vehicle by delivery sequence.

Deliver and pick up mail/parcels on a regular time schedule on established delivery routes throughout the USC Columbia campus. Report to supervisor unusual conditions relating to delivery or changes in a department that may require changes in route.

Responsible for daily maintenance of vehicle, routing inspections and detailed daily mileage logs.

Weighs and processes outgoing official University mail/parcels using electronic and computerized mailing machines/meters and printers. Ability to utilize the USPS and UPS websites to interpret regulations/policies and determine compliance and appropriate cost for domestic and international mail/parcels. Process Postage Due and Business Reply Mail, including entering charges into established computerized mail management system.

Performs other postal related duties as requested by director, supervisor or other USC Postal Service management.

Essential Function Yes Percentage of Time 10

Position Attributes

Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing.

Safety Sensitive or Security Sensitive No Hazardous weather category Essential

Posting Detail Information

Number of Vacancies 1 Desired Start Date 08/03/2026 Job Open Date 07/09/2026 Job Close Date 07/31/2026 Open Until Filled No Special Instructions to Applicant

Please upload the required List of Professional/ Work References and contact information to your application before submission. Your list must provide the following information for each person listed:

1. Reference Name (First and Last Name)

2. Reference Type - Please state if the name listed is a Professional/Work, Academic, Community or personal references.

3. Provide the person's title, position and name of the company or organization.

4. Phone Number

5. Email Address

Upon acceptance of Employment Offer, candidate will be required to submit an official certified 10 year Driving History from the Dept. of Motor Vehicles to USC Postal Service upon acceptance of Employment Offer. Please note online copies not accepted.

Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.

We are only accepting applications submitted by July 31, 2026.

The University of South Carolina offers a valuable benefits package including but not limited to:

• Health and Life Insurance
• Retirement Programs
• Paid Tuition
• Dependent Scholarships
• Annual Leave
• Sick Leave
• 13 Paid Holidays (including an extended December holiday)
• Paid Parental Leave
• Professional Development Opportunities

Click here to learn more about why you should work at USC.

Quicklink for Posting https://uscjobs.sc.edu/postings/209106 EEO Statement

The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.

Supplemental Questions

Required fields are indicated with an asterisk (*).

• • Do you have at least a high school diploma or GED and 1 or more years of job related experience?

• Yes

• No

• • Do you have a valid SC Driver's License?

• Yes

• No

• • Do you understand that obtaining and maintaining an annual Passport Acceptance Agent recertification is required?

• Yes

• No

• • Do you have the ability to work independently and as part of a larger team?

• Yes

• No

• • Do you have any retail point of sale experience? Please explain.

(Open Ended Question)

• • Are you able to lift and carry up to but not limited to 50 lbs., including other constant physical demands of bending, climbing, kneeling, pulling, pushing, reaching, squatting, standing and walking for extended periods of time?
• Yes
• No

Applicant Documents

Required Documents

• Resume
• List of References and Contact Information

Optional Documents

• Cover Letter
• Letter of Recommendation 1
• Letter of Recommendation 2
• Other Supporting Documents