POTTERY RETAIL SALES

We are seeking a motivated, dependable, and customer-focused Retail Sales Associate to join our Pottery/Fountain Department.  This position is primarily outdoors in our pottery display area and offers the opportunity to work with a diverse clientele, including builders, designers, landscape professionals, and homeowners.

Responsibilities:

Provide exceptional customer service from initial greeting through final sale

Assist customers in selecting pottery and related products for residential and commercial projects

Build and maintain relationships with builders, landscape professionals, and homeowners

Prepare quotes, process sales, and accurately enter customer orders using our computer systems

Complete the administrative and back-end tasks necessary to ensure every order is accurate and completed on time

Maintain an attractive, organized, and well-stocked outdoor pottery display

Assist with loading, moving, and arranging pottery and other merchandise

Work collaboratively with team members to uphold the high standards Jacksons is known for.

Qualifications:

High School diploma or equivalent

Previous retail sales and customer service experience preferred

Comfortable using computers, point of sale systems, and other business software

Strong organizational skills and excellent customer service skills are a must

Previous experience in project management is a plus

Outstanding communications skills and commitment to customer satisfaction

Self-motivated with a positive attitude and a strong work ethic

Mature, dependable, and responsible

Bilingual (Spanish/English) is a plus but not required

Physical Requirements:

Position is primarily outdoors working in various weather conditions including heat and cold

Ability to stand and walk for extended periods 

Ability to lift and move heavy pottery and merchandise with assistance when needed

Comfortable performing physical work throughout the day

The ideal candidate is someone who:

Enjoys working with people and providing and excellent customer experience

Takes ownership of every customer interaction and follows through on commitments

Is organized, detail-oriented, and able to manage multiple tasks

Has a strong work ethic and isn't afraid of physical work

Is proactive, dependable, and willing to go above and beyond for customers and colleagues

Takes pride in representing a well-established, high-end business with professionalism and integrity

If you are looking for an opportunity to join a respected Dallas company with over 4 decades of success and become part of a team that values excellence, hard work, and outstanding customer service, we would love to hear from you.