Job Responsibilities and Duties
Sales Consultations and Sales Process
- Conduct professional in-home generator consultations and property evaluations.
- Evaluate customer needs, fuel source, electrical needs, applicable code requirements, budget,
timeline, and installation considerations.
- Educate homeowners on standby generator solutions, installation process, available financing
options, warranties, monitoring, and maintenance programs.
- Build and present customized proposals using a consultative, value-based sales approach.
- Present financing options accurately and follow all company-approved finance partner
guidelines.
- Recommend appropriate add-on services and products where applicable.
- Meet or exceed assigned sales goals, revenue targets, gross margin expectations, close-rate expectations, referral goals, and other KPIs.
CRM, Pipeline, and Follow-Up Management
- Manage assigned leads, opportunities, estimates, customer communication, and follow-up
- activity within the company CRM system.
- Maintain accurate CRM documentation, including customer notes, proposal details, financing
status, follow-up dates, next steps, and projected close opportunities.
- Work follow-ups consistently according to company cadence and keep open opportunities
current and accurate.
- Report on pipeline activity and sales performance weekly and monthly.
Business Development and Team Coordination
- Generate referrals and self-generated sales opportunities through proactive field activity and
relationship-building.
- Participate in neighborhood canvassing, approved door hanger distribution, home shows, vendor
trainings, and marketing events as assigned.
- Coordinate with sales support, installation, service, financing, and operations teams to ensure
accurate customer handoffs and a smooth customer experience.
- Participate in sales meetings, trainings, coaching sessions, and ride-alongs as required.
Company Vehicle and Field Standards
- Safely operate and maintain the assigned company vehicle in a clean, organized, and policy-
compliant manner.
- Keep sales materials and presentation tools organized and ready for appointments.
- Represent the company professionally through appearance, communication, punctuality,
preparedness, and respect for the customer’s home.
Qualifications
- Previous outside sales, in-home sales, or consultative sales experience.
- Experience selling residential services, home improvement, HVAC, electrical, generator,
construction, or other high-ticket in-home products preferred.
- Strong communication, presentation, relationship-building, organizational, and follow-up skills.
- Ability to explain technical information clearly and professionally.
- Consumer financing experience and ability to follow finance partner guidelines and approval
processes.
- Experience using CRM software and maintaining accurate customer documentation.
- Ability to work independently in the field while following company processes and expectations.
- Professional appearance and customer-first attitude.
- Valid driver’s license with an acceptable driving record and ability to safely operate and
maintain a company vehicle.
Working Conditions
- Field-based sales position requiring regular travel to customer homes, in-home appointments, property
evaluations, neighborhood activity, use of a company vehicle, CRM software, phone and email
communication, proposal presentation tools, and occasional office meetings.
Other Duties
- Provide feedback on customer trends, objections, financing questions, competitive activity, and
opportunities to improve sales effectiveness and value-based selling.
- Perform other duties as assigned based on business needs.
Virginia Power Solutions is a local family owned business serving the central Virginia area since 2004. As a Generac Power Pro Premier Dealer, we have maintained the highest standards obtainable by any dealer. Our customers trust us to provide them with the Peace of Mind that comes with uninterrupted power, and it is evident in our consistent 5-Star ratings. We only hire the best. If you know that's you, reach out to us and see how you can become a part of our amazing team.