Amazon Web Services (AWS), Analysis Skills, Business Analysis, Business Intelligence, Business Processes, Cloud Computing, Communication Skills, Data Analysis, Data Collection, Data Science, Data Warehousing, Help Desk, Identify Issues, Metrics, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft Word, Offshoring, Power BI, Problem Solving Skills, QoS (Quality of Service), Reporting Dashboards, Research Skills, Resolve Customer Issues, SQL (Structured Query Language), Software Administration, Standards Development, Technical Support, Time Management, Virtualization