Commissioning, Communication Skills, Customer Experience, Customer Relations, Customer Service Management, Data Collection, Driver's License, Electrical Engineering, Electrical Utility, Electrical Wiring, Electricity, Follow Through, High Voltage (HV), Industry Standards, Maintenance - Electrical, Multitasking, National Electrical Code, National Fire Protection Association (NFPA), OSHA, Organizational Skills, Physical Demands, Power Engineering, Presentation/Verbal Skills, Problem Solving Skills, Regulatory Compliance, Resolve Customer Issues, Risk, Safety Process, Safety/Work Safety, Schematics, Startup, System Test, Systems Engineering, Testing, Time Management, Willing to Travel, Writing Skills
Position Summary: The primary purpose of this position is to provide testing and commissioning services for electric utility customers in the Midwest. Regional travel required to cover Northern IL, Eastern Wisconsin, Upper Peninsula Michigan. Occasional travel to other states may be expected.
- Inspect, test, troubleshoot, perform start-up and collect data of high voltage transmission and distribution electrical systems, controls, and protection relays.
- Proficient in reading and accurately interpreting power system schematic and wiring diagrams.
- Must be able to work safely and adhere to all electrical safety procedures.
- Solid theoretical understanding of electricity and a good aptitude for problem solving.
- Effectively communicate verbally and in writing with customers and peers.
- Dependable and responsible with good judgment and organizational skills.
- Good customer service, time management and follow-up skills.
- Work effectively with customers, peers and management to resolve client issues.
- Work will require flexible hours, weekends and holidays along with the availability to work out of town as needed.
- All work and decisions shall be conducted in strict compliance of all regulatory laws.
- Other duties as assigned by manager.
Required Experience And Qualifications
- Bachelor’s degree in related field or experience equivalency and a minimum of 3 years related experience.
- Previous professional experience in electric utility commissioning and testing is preferred.
- Proven skills in written and oral communication of technical topics.
- Knowledge of various industry standards such as: NETA, NEC, OSHA and NFPA.
- Must be able to work safely and adhere to all electrical safety procedures.
- Strong communication (written and oral).
- Able to meet deadlines and handle multiple tasks.
- Able to work with various people throughout the organization-Customer Focused.
- Focus on accuracy and efficiencies.
- For positions that utilize a company vehicle, will be required to have a valid driver’s license.
Who we are! RESA Power is a dynamic, people first organization that prides itself on being the employer of choice in its industry! RESA is fortunate to have an extraordinarily talented group of people who take pride in everything they do! RESA Power has locations throughout the United States & Canada. We are a trusted service provider committed to ensuring the safety, performance, and compliance of electrical distribution systems. With a track record of long-term partnerships and excellence in customer experience for nearly a decade! Our Mission Ensure reliable and safe mission-critical power across our customers’ electrical infrastructure lifecycle. Our Vision To be the premier, first-choice, trusted provider in the US and Canada for critical power services and products by delivering the best customer and employee experience in the industry. Core Cultural Competencies We do it right
- We pride ourselves on our integrity and expertise. We don’t cut corners.
- You perform job responsibilities safely, efficiently, and thoroughly all day, every day.
- You conduct yourself professionally, ethically, and honestly.
- You display sound judgment and decision-making skills. You avoid choosing courses of action that assume unreasonable risk to yourself or the Company.
- You are on time and preplan time off.
- You produce a quality product.
We are customer driven
- Our number one concern is our customer and our long-term relationships with them prove our dedication.
- You approach job responsibilities with enthusiasm, professionalism, and in a customer focused manner.
- You promote goodwill by handling all contacts (example: coworkers, management, vendors, customers, etc.) with respect, courtesy, cooperation, attentiveness and follow instructions from management.
We focus on growth
- We are dedicated to growing the company and our employees.
- You understand and apply your knowledge of techniques, policy, procedures, equipment, and skills involved in the job.
- You seek out new assignments and assume additional duties.
- You seek to expand your abilities (certifications, continuing ed, OTJ experience, etc.).
We solve problems
- Every day is different, so we need to be innovative, decision makers, flexible and adaptable.
- You efficiently and thoroughly complete assignments.
- You perform work assignments independently.
- You propose new ideas and find better ways of doing things.
We get it done
- We are efficient, reliable and no nonsense. We work hard, but we also play hard.
- You follow through on commitments in a timely way.
- You produce easily understandable and accurate reports that meet customer and/or Company expectations.
- You actively listen. You seek advice and help as appropriate.
- You can effectively deliver messages to a variety of individuals (RESA employees, vendors, customers, etc.).
We build strong relationships
- Our leaders are servant leaders. We provide you with the support of a well-run company, but the connectedness of a family. We collaborate with each other and our customers.
- You collaborate to create the best solutions for each other and our customers.
- You build strong relationships within the team, across RESA departments and locations and with customers and vendors.
Additional Information Travel: 100% Physical Demands: Lifting a minimum of 50lbs on a daily, crawling, climbing, standing for long periods of time, and working in non-ideal conditions. Also responsible for completing computer work. RESA Power is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.