Benefits:

• Dental insurance
• Employee discounts
• Health insurance

This position is available in our office located in Norcross, GA

JOB DUTIES AND ESSENTIAL FUNCTIONS:
·        Diagnose Issues: Inspect returned pneumatic and cordless nailers and staplers to accurately identify problems and determine the necessary repairs.
·       Repair Tools: Perform repairs on a variety of pneumatic and cordless nailers and staplers, ensuring all tools meet safety and performance standards.
·       Warranty Repair: Perform repairs on a variety of pneumatic and cordless nailers and staplers under warranty.
·       Testing: Test tools after repair to ensure they are functioning properly and safely before returning them to the customer.
·       Record Keeping: Maintain accurate records of all repairs and services performed, including non-conformances and product reliability issues.
·       Team Interaction: Communicate with engineer team on product related issues
·        Miscellaneous: Maintain a safe and clean work environment. Consistently maintain good work attendance and productive work ethic. Perform other duties that may be required based on business needs.
 
REPORTS TO:
·        Product Manager
 
SUPERVISORY RESPONSIBILITIES:
·        None
 
REQUIRED SKILLS:
·        Excellent verbal and written communication skills.
·        Ability to work under time pressure for task completion.
·        Ability prioritize work activities to achieve desired goals.  
·        Strong attention to detail.
·        Quick to learn in ambiguous circumstances.
·        Ability to work both independently and as part of a team.
 
REQUIRED EXPERIENCE:
·        1-2 years of power tools repair experience
·        High School Diploma or equivalent.
·        Fluent in Spanish
 
PREFERRED EXPERIENCE:
·        2 years of Power Tools Repair Experience.
·        Bachelor’s Degree in related field of study.