PRAC Greeter

Overview

At SCA Health, we believe health care is about people - the patients we serve, the physicians we support and the teammates who push us forward. Behind every successful facility, procedure or innovation is a team of 15,000+ professionals working together, learning from each other and living out the mission, vision and values that define our organization.

As part of Optum, SCA Health is redefining specialty care by developing more accessible, patient-centered practice solutions for a network of more than 370 ambulatory surgical centers, over 400 specialty physician practice clinics and numerous labs and surgical hospitals. Our work spans a broad spectrum of services, all designed to support physicians, health systems and employers in delivering efficient, value-based care to patients without compromising quality or autonomy.

What sets SCA Health apart isn't just what we do, it's how we do it. Each decision we make is rooted in seven core values:

• Clinical quality
• Integrity
• Service excellence
• Teamwork
• Accountability
• Continuous improvement
• Inclusion

Our values aren't empty words - they inform our attitudes, actions and culture. At SCA Health, your work directly impacts patients, physicians and communities. Here, you'll find opportunities to build your career alongside a team that values your expertise, invests in your success, and shares a common mission to care for patients, serve physicians and improve health care in America.

At SCA Health, we offer a comprehensive benefits package to support your health, well-being, and financial future. Our offerings include medical, dental, and vision coverage, 401k plan with company match, paid time off, life and disability insurance, and more. Please visit, https://careers.sca.health/why-sca, to learn more about our benefits.

Your ideas should inspire change. If you join our team, they will.

Responsibilities

The Clinic Front Desk Greeter is responsible for greeting anyone entering the premises and helping determine

how to best proceed in accomplishing the goal of their visit. This individual is the first point of contact for a

patient visiting the practice and is responsible for assisting the patient and setting a positive tone for their visit.

This individual may schedule appointments, enter information in the database, and provide general information.

2-3 days a week and every other Saturday.

Responsibilities:

• Greet patients and visitors in a prompt, courteous and helpful manner.
• Check in patients, verify and update necessary information in the medical records as needed.
• Assist in registering patients as needed.
• Assist patients with ambulatory difficulties, directs patients to Patient Intake Specialists and provide patient

with any forms that need to be completed for registration.

• File, maintain, and distribute patient paperwork for pickup to authorized individuals.
• Sort and deliver mail, medical records, and other correspondence appropriately.
• Responsible for addressing and sending out paper claims as needed (Muncie office only).
• Regularly review and maintain lobby and waiting area to ensure a professional, orderly and welcoming

environment and ensures wheelchairs are available and organized in an orderly fashion.

• Initiate process of requests for physician statements, disability and FMLA paperwork as requested by

patients.

• Places a high priority on and maintains strict confidentiality in all situations.
• Participates in professional development activities and maintains applicable professional affiliations and

certifications as required.

• Attends and participates in required organizational meetings and committees as requested.
• Perform additional related duties as assigned.

Qualifications

• Minimum high school diploma or GED required.
• At least one year of previous administrative or secretarial experience is required.
• Knowledge of medical terminology and experience with processing insurance preferred.
• Previous experience working in a medical office setting preferred.
• Knowledge of medical terminology is preferred.

USD $14.00/Hr. USD $16.00/Hr.