Practice Assistant II- Neurology

Job Overview:

Pay Range: $17.71hr - $24.94hr

Requirement/Must Have:

• High School Diploma or Equivalent required.
• 2-3 years of office experience required.
• Proficiency with all Office Suite.
• Knowledge of office operations and standards.
• Understanding of office procedures including filing, copying, scanning, printing and faxing.
• Ability to use phone system and manage non-routine phone calls.
• Strong verbal and written communication skills.
• Ability to communicate effectively with stakeholders.
• Well organized with good time management skills to manage multiple tasks effectively.
• Ability to follow established protocols and work within systems.

Responsibilities:

• Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients.
• Answer telephones, assist callers with routine inquiries, and schedule appointments.
• File materials in patient folders and print appointment schedules.
• Process patient billing forms and scan documents to patient medical records.
• Call for patient medical records and laboratory test results.
• Open and distribute unit mail or faxes.
• Type forms, records, schedules, and memos as directed.
• Accept co-payments as required.
• Handle, screen, and take messages related to prior authorizations, provider questions, prescription refills, and test results.
• Act as a lead user for scheduling, registration, and billing systems.
• Provide assistance and training to others in administrative areas.
• Perform complex or specialized functions such as surgical scheduling and schedule changes/blocking.

Skills:

• Office Suite.
• Scheduling.
• Registration.
• Billing Systems.
• Surgical Scheduling.
• Time Management.
• Customer Service.

Qualification And Education:

• High School Diploma or Equivalent.