Practice Assistant

Are you ready to lead and coordinate administrative operations in a dynamic clinic setting? We are seeking a dedicated Clinic/Practice Coordinator to work closely with our healthcare providers, staff, and patients. In this role, you will be the driving force behind our efficient clinic operations and commitment to excellent patient care. If you are a natural leader with a passion for healthcare administration, this is the perfect opportunity to make a lasting impact!

• Operational Leadership: You will supervise administrative staff by providing essential guidance, training, and support to ensure a smooth, efficient daily workflow.

• Patient Experience: You will oversee the entire patient journey—from registration and check-in to check-out—ensuring a positive experience while managing appointment schedules and follow-up visits.

• Clinic Management: You will monitor and manage inventory levels for medical supplies and equipment, and collaborate with healthcare providers to develop and implement new clinic policies and protocols.

• Issue Resolution: You will actively handle patient inquiries, complaints, and concerns, resolving issues in a timely and satisfactory manner.

• Records Management: You will maintain patient records with strict attention to accuracy, confidentiality, and regulatory compliance.

• Education: A Bachelor's Degree in Healthcare Management or a related field is strictly required.

• Experience: You must have 3 to 5 years of experience in a clinic, office, or hospital setting, alongside 3 to 5 years of administrative office experience. Additionally, 2 to 3 years of leadership or supervisory experience is strongly preferred.

• Technical Knowledge: You bring proficiency in using electronic health records (EHR) and clinic management software, along with an understanding of medical terminology, healthcare regulations, and industry standards.

• Physical Capabilities: You are comfortable sitting for long periods, performing constant gross and fine manipulation, and can occasionally lift and carry between 20 and 35 pounds.

salary: $25 - $30 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School

Responsibilities

Coordinate daily clinic operations, ensuring smooth workflow and efficient utilization of resources.

Manage and schedule appointments, consultations, and follow-up visits for patients.

Maintain patient records, ensuring accuracy, confidentiality, and compliance with relevant regulations.

Oversee patient registration, check-in, and check-out procedures, ensuring a positive patient experience.

Supervise administrative staff, providing guidance, training, and support as needed.

Monitor and manage inventory levels of medical supplies, equipment, and other clinic resources.

Handle patient inquiries, complaints, and concerns, resolving issues in a timely and satisfactory manner.

Collaborate with healthcare providers and staff to develop and implement clinic policies, procedures, and protocols.

Skills

• Organizational Skills
• Handling Confidential Information
• Multi-tasking
• Oral Communication
• Scheduling Appointments
• Written Communication
• Systems Support
• Scheduling
• Maintaining Calendars
• Answering Phones
• Microsoft Office
• 
  Qualifications
• Years of experience: 2 years
• Experience level: Experienced
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  Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
  
  At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
  
  Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
  
  This posting is open for thirty (30) days.
  
  It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.