Practice Coordinator

Practice Coordinator at Sound Physicians

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Practice Coordinator

Killeen, Texas

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Practice Management Careers at Sound Physicians

As a member of the Practice Coordinator, Team, you're a care catalyst-a trusted partner working onsite with clinicians and hospital administrators to ensure seamless daily operations. You remove barriers, strengthen collaboration, and drive performance across clinical, operational, and financial outcomes. Being a care catalyst means your work directly empowers clinicians to focus on what matters most: caring for patients.

You bring strong organizational skills, sound judgment, and a service-minded approach to anticipate needs and keep the practice running smoothly. Success in this role means becoming the go-to problem solver-someone who makes things happen, builds meaningful relationships, and embodies our core values of accountability, empathy, and ingenuity.

In return, you'll gain deep exposure to healthcare operations, trusted partnerships with clinical leaders, and the opportunity to influence how care is delivered in your hospital community.

• Schedule: Full Time
• Work Arrangement: On-Site
• Salary: $24 - $35

Success Profile

What makes a successful Practice Coordinator? Check out the traits we're looking for and see if you have the right mix.

• Customer-Focused
• Collaborative
• Resourceful
• Self-Starter
• People-Oriented
• Achiever

Practice Coordinator

Killeen, Texas

ATS:

UKG

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Category:

Site Administration

About Sound

Founded in 2001 and headquartered in Nashville, TN, Sound Physicians is a nationally respected, physician-led medical group practicing in 400+ hospitals across 45 states. Our team of 4,000+ clinicians and 1,000+ business professionals across the country is united by one mission: to build exceptional clinical partnerships that unlock quality, affordable, dignified care for everyone - no matter who they are or where they live. With physician-led clinical teams and more than two decades of operational expertise, we've refined what it takes to consistently deliver exceptional care in hospital medicine, emergency medicine, critical care, anesthesia, and telemedicine.

Why join us?

• A remote-first culture that values flexibility and collaboration
• Opportunities to grow your career while making a real impact
• A team that champions inclusivity, innovation, and excellence

Whether working virtually or onsite at one of our practices, you'll be part of a purpose-driven organization shaping the future of healthcare.

Sound Physicians offers a competitive benefits package inclusive of the items below, and more:

• Medical insurance, Dental insurance, and Vision insurance
• Health care and dependent care flexible spending account
• 401(k) retirement savings plan with a company match
• Paid time off (PTO) begins accruing immediately upon start date at a rate of 15 days per year, in accordance with Sounds PTO policy
• Ten company-paid holidays per year

About the Team

The Practice Coordinator works with the Sound Physician's team onsite at the hospital partner daily. This team consists of a Practice Medical Director, Clinicians, and a Clinical Performance Nurse.

About the Role

The Practice Coordinator is responsible for daily oversight of administrative responsibility for the Sound site practice. The Practice Coordinator will have a visible presence and involvement with the entire practice team and multiple hospital departments including the Medical Staff Office, community providers and specialty physicians. This position is responsible for contributing to improved workflow processes, communications, and standards, as well as onsite initiatives for operational, financial, and clinical performance.

The Details:This is a Full-Time role working on-site at our practice, at the hospital. There are no travel requirements for this role.

Essential Duties and Responsibilities

Practice Operations and Support:

• General administrative support to medical practice, under the direction of the medical director and practice administrator, if applicable
• Providing office management functions to include, but not limited to, all aspects of meeting management, office systems, supplies, practice events
• Collaborating with Medical Director and Practice Management Team in developing and maintaining site practice policies and procedures
• As applicable to the practice line, facilitating all aspects of the daily patient census/reconciliation and daily multi-disciplinary rounds
• Administratively enabling patient care through facilitating home health order workflows, responding to medical records requests, coordinating patient PCP follow up appointments and completion of death certificates
• Ensuring all aspects of recruiting are executed, including coordination of onsite interviews with hospital leadership, promoting a positive candidate experience (interviewing and site visits)
• Ensuring all aspects of on-boarding and orientation are completed for new clinicians as well as locums & ambassadors
• Developing and maintain practice orientation checklists and policies
• Ensuring all licensed providers complete their recredentialing in a timely manner and appropriately for their licensing, certificates, and credentials required by Sound and hospital Medical Staff Office. Ensuring compliance with reappointments and monitors state licenses expirables
• Ensuring clinicians obtain hospital privileging and payer enrollment is complete prior to patient care
• Managing relationship with hospital Medical Staff Office, troubleshooting barriers to on-time starts
• Ensuring billing and documentation compliance for the practice
• Ensuring clinicians participate in mandatory compliance training and remediation, if required, and that clinicians timely query responses and participation in compliance activities
• Participating in all medical group training offered by Sound pertinent to role and responsibilities
• Supporting clinicians in open enrollment for benefits on annual basis, demonstrating an understanding of Sound's benefits plan. Supporting clinicians through entry of life event changes in Sound's HR Information System
• Providing general support for all Sound software applications
• Establishing and maintaining group norms for the practice team, at direction of medical director
• Maintaining visual/management boards to support team communications and recognition
• Training/mentoring practice coordinators, as requested
• Encouraging practice participation in Sound bedside/colleague engagement surveys

Staffing Operations:

• Creating and optimizing clinical schedule, ensuring accurately documented shifts for payroll processing. Promoting practice sustainability with no disruption to patient care 120 days in advance
• Reviewing and validating shift and productivity data for appropriate processing by payroll each month

Client Retention:

• Serving as general administrative liaison to hospital executives and staff regarding hospital needs
• Coordinating monthly and quarterly meetings and events, both within practice team and with hospital partner leadership, including scheduling, agenda, room/material facilitation, and meeting minutes
• Ensuring client facing materials are refreshed with Sound current standards
• Maintaining reports/trackers as requested
• Ensuring accuracy of PCP database and distribution of PCP list

Values

• Collaboration: Demonstrates the ability to work well with others to accomplish a goal and get the work done; takes opinions of others into consideration; includes others in the decision-making process
• Customer-focus: Puts customer (internal and external) needs first and makes customers their top priority
• Eagerness to Learn: Proactively seeks out information, embraces learning new things and enjoys the learning process
• Likes people: Genuinely enjoys engaging with and helping others; feels a sense of accomplishment through helping and working with other people
• Self-starter: Demonstrates the ability to jump in and start a task or project with limited direction
• Resourcefulness: Proactive willingness to utilize available information and tools to figure things out

Knowledge, Skills, and Abilities

• Intermediate Microsoft Office proficiency (i.e. Outlook, Excel and PowerPoint)
• Knowledge of relevant state and federal healthcare regulations
• Knowledge of HR information systems and basic HR knowledge

Education and Experience

• 1-2 years of administrative support experience, preferably in a hospital or healthcare environment
• 1-2 years in customer service

Pay Range

• $24-$35.00 hourly. Exact pay will be determined based on candidate experience, geographical location, and size/complexity of the program being supported.

Sound Physicians is an Equal Employment Opportunity (EEO) employer and is committed to diversity, equity, and inclusion at the bedside and in our workforce. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by federal, state, or local laws.

This job description reflects the present requirements of the position. As duties and responsibilities change and develop, the job description will be reviewed and subject to amendment.

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Your role as a Care Catalyst

• We Lead with Purpose:

You help clinicians focus on care by removing barriers, solving problems, and driving operational excellence-because better careers lead to better care.

• We Build Meaningful Connections:

You collaborate daily with clinical teams, hospital leaders, and our shared service teams, creating trust and alignment that improves outcomes.

• We Support Care, Nationwide and Locally:

You're backed by a national organization but empowered to lead within your hospital community, adapting to what your team needs most.

• We Grow Together:

You gain exposure to healthcare operations, develop leadership skills, and make a lasting impact-because investing in our people is how we deliver uncompromising care.

Career Path

• Practice Coordinator

• Practice Manager

• Practice Administrator

• Practice Coordinator :

An individual contributor role responsible for the day-to-day administrative operations of a Sound Practice. This role supports the practice team and ensures smooth onsite workflows.

• Practice Manager :

Leads the onsite operational management of a Sound Practice. Serves as the primary point of contact for our hospital partner, collaborating closely with hospital leadership. May oversee one or more Practice Coordinators.

• Practice Administrator :

Oversees the operational management of one or more Sound Practices. Acts as the key liaison with hospital leadership and partners. Typically manages Practice Coordinators and/or Practice Managers, with broader responsibilities across multiple sites.

This path highlights growth opportunities within. Practice Operations, from entry-level to regional leadership. Team members may also choose to grow into roles within our Shared Services team, where their operational experience and transferable skills are highly valued across a variety of business functions.

Hear from our team

• "Working at Sound for 5 years has been an incredibly rewarding experience. I'm surrounded by great teammates. No two days are the same, which keeps me challenged and growing professionally. Sound invests in its people, has great flexibility, and I wouldn't want to work anywhere else."

Michael Mantione,

Practice Administrator

• "Every day, my job is to remove barriers so our clinicians can focus on what truly matters - caring for patients. When I clear the path, I see them connect more deeply, collaborate more openly, and provide the kind of care that reminds you why this work matters. That's what makes Sound special: we make it easier for people to do what they were called to do."

Kyran Vaughn,

Practice Administrator

• "Without question, my colleagues are one of my very favorite parts of working at Sound. I've had the opportunity to collaborate with people across a wide variety of roles-clinical, operational, support services, and beyond-and every interaction reinforces how special this team is. Our people are supportive, collaborative, mission‑driven, and deeply focused on delivering the best possible experience for patients and partners. The level of kindness, teamwork, and shared purpose across the organization is truly exceptional."

Barb Grunklee,

National Director, Practice Management Team

• "As a Practice Manager and Regional Lead, I'm honored to serve our hospitalist teams and PMT community with purpose and accountability. I'm deeply grateful for a leadership culture that invests in growth, collaboration, and upward mobility, and for the trust placed in me to lead with integrity and impact. Through strong partnership with my medical director and the dedication of our team, we align strategy, operations, and care delivery to make a meaningful difference."

LaQuanda Thompson,

Regional Lead Practice Manager - South

Rewards

• Practice Management Bonus opportunity

• Work-Life Balance

• Medical, Dental and Vision Insurance

• Lifestyle Spending Account

• 401K with company match

• Paid time off starting with 15 days off + 10 company-paid holidays

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1222 Demonbreun Street, Suite 1601

Nashville, TN 37203

855-768-6363

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