The Practice Coordinator is responsible for providing support and assistance with the daily operations of patient registration, scheduling, customer service and clerical support.
Works collaboratively with the practice manager/administrator, physician(s) and operational service line leadership to provide guidance and oversight for practice workflow and patient experience.
Schedules staff hours and assures staffing needs are met to cover office operations.
Assists in training both existing and new employees in process and flow.
Performs various administrative functions as assigned by the Practice Manager and acts as the subject matter expert for support staff.
#PTS
Qualifications:
Education Requirements
High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education
Experience
Relevant Experience
Certification and Licensure
BLS Certification
Required Skills
Customer Service Skills
Excellent Communications Skills
Excellent Interpersonal Skills
General Clerical Skills
Medical Terminology
Microsoft Office Applications
Multi Line Telephone Operational Skills
Organizational Skills
Overview:
Tower Health, a regional healthcare system, serves communities across multiple counties in Pennsylvania. Its network includes Reading Hospital, Phoenixville Hospital, Pottstown Hospital, and St. Christopher's Hospital for Children (in partnership with Drexel University). Committed to academic medicine and training, Tower Health offers various programs, including residency and fellowship programs, the Drexel University College of Medicine at Tower Health, and the Reading Hospital School of Health Sciences. Additionally, the system provides a wide range of healthcare services, such as Reading Hospital Rehabilitation at Wyomissing, home healthcare via Tower Health at Home, TowerDirect ambulance and emergency response, Tower Health Medical Group, Tower Health Providers (a clinically integrated network), and Tower Health Urgent Care facilities across its service area.
Numbers & Facts
Location
Limerick, Pennsylvania
Job Type
Full-time
Skills
Administrative Skillsunmatched
Ambulance Servicesunmatched
Communication Skillsunmatched
Customer Support/Serviceunmatched
Emergency Responseunmatched
Fellowshipunmatched
Health Scienceunmatched
Healthcareunmatched
Healthcare Providersunmatched
Home Careunmatched
Hospitalunmatched
Interpersonal Skillsunmatched
Leadershipunmatched
Medical Terminologyunmatched
Medicineunmatched
Microsoft Officeunmatched
Network Integrationunmatched
Operationsunmatched
Organizational Skillsunmatched
Patient Registrationunmatched
People Managementunmatched
Process Flowunmatched
Staff Requirementsunmatched
Telephone Skillsunmatched
Urgent Careunmatched
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