Practice Coordinator

Job Summary

Competitive salary, commensurate with experience (DOQ) + Full-Time County Benefits 

Performs responsible administrative work in the Business Office of Olde Towne Medical and Dental Center (OTMDC). Reports to the Clinical Director.

*Experience with medical billing, coding, insurance verification, and healthcare administrative operations is strongly preferred. Candidates with prior experience supporting medical office workflows and patient account processing are encouraged to apply.*

Responsibilities:

• Manages administrative practice operations on a daily basis while maintaining Health Insurance Portability Accountability Act (HIPPA) compliance; performs accounts payable for the organization and codes expenditures for payment to JCC accounting; manages, maintains and orders all supplies and acquisitions; assists with information technology system management including computers, servers, electronic medical records, telephones, and copiers; contracts with outside vendors as needed; assists in the selection and maintenance of equipment.
• Assists Business Manager in ensuring correct coding is used to designate the diagnosis and procedures performed for billing purposes; posts insurance and self-pay payments to patient accounts; updates bad debt accounts on a monthly basis; responds to patient financial inquiries in a timely manner; helps with developing efficient methods for patient registration and billing.
• Assists in hiring, training and overseeing staff; assists with performance evaluations.
• Types and edits correspondence; assists the Business Manager in preparing all business related reports, grants, funding and financial needs of the center; participates in conducting yearly cost reports and works with auditors to complete audits; assists with grant management.
• Manages Neighborhood Assistance Program; schedules meeting room space, including OTMDC Conference Room as needed.
• Maintains the policy and procedures manual ensuring all items are in proper format and that all manuals include the latest version; develops, maintains, and updates a manual with patient-friendly information about various conditions, treatments, etc. to be installed on the network and non-network computers; follows established control procedures for document handling, storage and purging in accordance with applicable laws and regulations.
• Performs other duties as assigned.

Qualifications:

• Bachelor’s degree with experience in health care or management or related field preferred; experience in office management, preferably in the medical field; or any combination of education and experience providing the required knowledge, skills and abilities.
• Certification in rural health billing and coding preferred.
• Must possess reliable transportation to work site(s).
• Knowledge of management and business practices as applied to a medical facility and practice.
• Knowledge base, or ability to develop knowledge base, in health care systems: managed care organizations, health management organizations, Medicaid, Medicare, County and departmental policies, procedures, rules and regulations, as well as relationship to State regulations and operation of health care agency and practice.
• Knowledge and skill in general information technology including: database management, medical management and data collection, crystal reports, patient management and electronic medical records and storage.
• Skill in use of computer software, especially Microsoft Office Suite.
• Ability to work and communicate effectively, both orally and in writing, with persons of multicultural and socioeconomic backgrounds.
• Ability to make independent decisions in accordance with established policies and procedures; learn and use specialized language and technical terms; work under pressure; set priorities, organizes, and performs work independently; work with a variety of professional and paraprofessional staff and volunteers at both the practice and the Board of Directors level; establish and maintain effective working relationships with employees and the public; deal with public relations problems courteously and tactfully. Successful completion of post-offers required prior to starting this position.

Click here​for full job description. Accepting applications until position is filled. Cover letters and resumes may also be attached, but a fully completed application is required for your application to be considered.