Find your calling at Mercy!

The Practice Manager has a key role in overseeing daily operations, managing caregivers, optimizing workflow efficiency and quality, and ensuring exceptional patient care delivery. This position contributes to the success and growth of the practice while fostering a positive work environment.

Scope Criteria:
• Number of providers
• Number of reports (direct & indirect)
• Number of departments/locations
• Leader specific criteria (additional responsibilities outside standard scope)

Position Details:

Practice Manager - Primary Care 

Full time - Days 

Position Overview: Practice Manager

As a Practice Manager at Mercy, you’ll play a vital leadership role in ensuring the smooth and efficient operation of our medical practice. You’ll oversee daily workflows, manage and support caregivers, and drive initiatives that enhance patient care, team performance, and practice growth. This role is ideal for someone who thrives in a dynamic environment and is passionate about leading with compassion and excellence.

Key Responsibilities:

• Lead and manage day-to-day operations of the practice
• Supervise and support clinical and administrative staff
• Optimize workflows to improve efficiency, quality, and patient satisfaction
• Foster a positive, collaborative, and mission-driven work culture
• Contribute to strategic planning and practice development

Qualifications:

• Education: High school diploma or equivalent (education may substitute for experience)
• Experience: Minimum of 1 year in healthcare or supervisory role (unless preferred education is met)
• Skills & Abilities:
• Leadership: Ability to inspire and guide teams toward shared goals
• Problem-Solving: Strong analytical skills and solution-oriented mindset
• Communication: Clear, compassionate, and effective communicator

Why Mercy?

We offer a comprehensive benefits package starting day one, including:

• Health, dental, and vision coverage
• Paid time off (PTO)
• Tuition reimbursement
• Employer-matched retirement plans

At Mercy, you’ll be supported every step of the way—especially on the tough days. You’ll have opportunities to innovate, grow, and make a meaningful impact in the lives of others.

What Makes You a Great Fit for Mercy?

You’re compassionate, professional, and committed to excellence. You bring a positive outlook and a strong sense of advocacy to everything you do. If you’re collaborative, driven, and ready to go the extra mile for your team and patients, we encourage you to apply.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.