Come work at the best place to give and receive care!
Job Description:
Who We Are:
Southern New Hampshire Health has been a trusted provider of high-quality, compassionate care since 1893. Anchored by Southern New Hampshire Medical Center, a 188-bed, Magnet® designated community hospital, and supported by Foundation Medical Partners' network of more than 70 practices, we are committed to delivering coordinated, patient-centered care throughout southern New Hampshire and northern Massachusetts.
About the Job:
As a Practice Manager, you will oversee the daily operations of a busy ambulatory practice, ensuring exceptional patient care, operational efficiency, and financial performance. Reporting to the Director, you will lead administrative and clinical staff, support providers, manage resources, and foster a positive, patient-focused culture.
What You'll Do:
- Lead the day-to-day operations of the practice, ensuring efficient workflows and excellent customer service.
- Supervise, coach, and develop clinical and administrative staff.
- Manage provider schedules, time off, continuing education requests, and on-call coverage.
- Monitor patient experience metrics and implement improvements to enhance satisfaction.
- Support budgeting, staffing, productivity, and reimbursement goals.
- Ensure compliance with organizational policies and all regulatory requirements, including HIPAA, OSHA, and infection prevention standards.
- Facilitate staff meetings, training, onboarding, and ongoing professional development.
- Oversee reporting, charge reconciliation, work queues, supply management, and other operational processes.
- Partner with providers and leadership on quality improvement initiatives and practice growth opportunities.
Who You Are:
- An experienced healthcare leader with strong practice management or ambulatory operations experience.
- Skilled in supervising and developing both clinical and administrative teams.
- Knowledgeable in healthcare operations, budgeting, staffing, and regulatory compliance.
- A strong communicator who builds positive relationships with staff, providers, patients, and leadership.
- Organized, adaptable, and able to manage multiple priorities in a fast-paced environment.
- Experienced with electronic medical records and healthcare technology; EPIC experience is preferred.
- Passionate about delivering exceptional patient and employee experiences.
Why You'll Love Us:
- Health, dental, prescription, and vision coverage for full-time and part-time employees
- Short-term and long-term disability, life insurance, and pet insurance
- Tuition reimbursement and Nursing Student Loan Paydown Program
- 403(b) retirement savings plan
- Generous earned time benefits and much & more!
Work Shift:
Monday - Friday 8:00am-5:00pm
SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.