Business Administration, Communication Skills, Data Analysis, Data Management, Dermatology, Healthcare, Healthcare Administration, Incentive Programs, Leadership, Negotiation Skills, Onboarding, Operations Management, Operations Planning, Order/Customer Fulfillment, Performance Metrics, Problem Solving Skills, Procedure Development, Process Improvement, Sales, Sales Analysis, Staff Development, Supplier Relationship Management (SRM), Training/Teaching, Vendor/Supplier Relations
Mystique Medical Spa is the People’s Choice Award Winner for Best Medical Spa for 6 consecutive years. We are currently accepting applications for our Practice Manager position. Reporting directly to the Chief Operating Officer, the Practice Manager plays a critical role in supporting the growth, structure and execution of the organization. This position will be responsible for aligning people, processes, and performance to drive operational excellence, strong culture, employee accountability, and sustainable financial results. Under the direction of and in collaboration with the Chief Operating Officer, the Practice Manager will implement, monitor, and maintain all protocols and processes of the practice while providing regular feedback to the COO.
Duties include, but are not limited to:
- Lead, manage, support, and hold team members accountable for their respective responsibilities.
- Oversee recruitment, onboarding, and employee development and relations.
- Identify challenges related to staffing, inventory, systems, and compliance and create and implement solutions to ensure the staff is aware and held accountable to those expectations.
- Analyze sales data and performance metrics to ensure alignment with KPIs and revenue goals.
- Break down company goals into actionable targets including developing incentive and sales programs.
- Develop and implement operational systems and workflows across teams and departments.
- Oversee product, service, and compliance training for all levels of staff.
- Manage vendor relationships and negotiations including coordinating vendor training, promotions, and order placement and fulfillment.
The ideal candidate will possess the following:
- Bachelor’s degree in business administration, healthcare administration, or closely related field.
- Proven leadership experience in healthcare operations or management.
- Experience in dental, dermatology, and/or plastics is highly preferred.
- Strong people-management skills with a track record of both supporting and holding staff accountable.
- Works well under pressure while maintaining professionality and composure.
- Experience managing data, overseeing and improving processes and procedures, as well as structuring workflows for staff.
- Excellent communication and problem-solving abilities including high emotional intelligence.
Position offers a competitive salary between $70,000 - $85,000 annually with generous benefits including Medical, Dental, Vision, Life Insurance, PTO, Sick Time, 401(k) with Company match, and tiered revenue bonuses.
Apply online through Sierra HR Partners. Make telephone inquiries by calling 559.431.8090
An Equal Opportunity Employer