Benchmarking, Budgeting, Communication Skills, Disciplinary Action, Health Department, Healthcare, High School Diploma, Maintain Compliance, Medical Office, Medical Treatment, OSHA, Operational Support, Operations, Operations Management, Patient Care, Patient Confidentiality, Patient Follow-up, People Management, Performance Analysis, Performance Reviews, Problem Solving Skills, Regulations, Regulatory Compliance, Schedule Development, Telephone Skills, Time Management
Join our team of Life Changers!
UPMC is hiring a full-time Practice Manager to support the Gastro Associates team/office.
Travel between our Mechanicsburg, Camp Hill offices will be required. *Manager will discuss further during interview.
Shift/Schedule: Monday-Friday, daylight hours - No regular weekends or holidays required, but occasional flexibility may be needed to support operational needs.
Excellent benefits, a pleasant work environment, and friendly team are just a few of our perks. Apply today!
Responsibilities:
- Manages daily operations at physician offices and clinic sites and coordinates work activities.
- Manages schedules and call-offs.
- Ensures office space, supplies, equipment, and assistance are provided and maintained appropriately for medical staff and patient care.
- Manages all functions of the financial and patient management system at physician offices.
- Ensures compliance with all system-wide/departmental policies and procedures, including maintaining patient confidentiality, as well as compliance with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health, etc..
- Integration of new physicians into CMI practices.
- Monitor and meet practice specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access, if applicable.
- Works with senior management to prepare budgets and ensures operations are aligned with organizational objectives and meets performance and budget objectives.
- Develop and maintain a patient-centric culture, centered around patient arrival and follow up activities in line with the consumerism initiatives, if applicable.
- Recruits, hires, train, and supervises assigned personnel in satellite facilities, including responsibility for performance evaluations, merit increases, promotions, and disciplinary actions of staff.
- Identifies and resolves work problems to ensure quality patient service.
- Communicates effectively with senior management and physicians providing regular updates on operations.
- Bachelor's Degree + 3 years of management experience w/ 1 year healthcare experience
- OR Associates Degree + 3 years healthcare experience and 3 years of management experience
- OR High School Diploma + 5 years healthcare experience and 5 years of management experience
Licensure, Certifications, and Clearances:
UPMC is an Equal Opportunity Employer/Disability/Veteran
U
University of Pittsburgh Medical Center