Practice Manager - IT Service, Support and Operations | Supply Chain Management | JDA Demand

IMCS Group Inc

Richardson, TX(remote)

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JOB DETAILS

SKILLS

Analysis Skills, Call Centers, Communication Skills, Consulting, Customer Support/Service, Demand Forecasting/Planning, Diversity Recruiting, Finance, Fortune 500 Customers, Health Information Technology, Identify Issues, Interpersonal Skills, Leadership, Management of Information Systems/Technology (MIS), Mentoring, Operational Strategy, Operational Support, People Management, Performance Analysis, Performance Tuning/Optimization, Problem Solving Skills, Python Programming/Scripting Language, SQL Server Integration Services (SSIS), Supply Chain, Supply Chain Management, Supply Chain Management Software, System Operations, Team Lead/Manager, Team Player, User Interface Design, User Interface/Experience (UI/UX), Web Client Plug-ins

LOCATION

Richardson, TX

POSTED

30+ days ago

Company Description: IMCS Group is one of the fastest growing MWBE (Minority Woman Owned Enterprise) staffing firms in the U.S. We focus on bringing a Diversity Recruitment approach to Fortune 500 companies within North America and EMEA region contingent labor programs. IMCS Group excels in providing top talent in IT, Healthcare, Engineering, Finance, Light Industrial, Contact Center, and Clerical. We have offices in the US, Canada, Mexico, and India in which we can provide support to our clients.

Description: Job title - O9 functional consultant
Work location - Richardson, TX 75080
Is it Hybrid, onsite or remote position - Hybrid
Tentative Start date - ASAP
Contract duration - 6 months
Vendor rate - ***
Mandatory skills - Demand and supply planning, o9 Project Implementation Methodology, Python Plugins, SSIS , IBPL,SCM ,concepts

Minimum years of experience needed in the required skills- 5- 6 yrs
Minimum over all work experience required - 8 - 10 yrs
Domain -SCM

Complete job description - Key Responsibilities:
" Implement and configure o9 Solutions to meet business requirements, ensuring that the system is tailored to the specific needs of the organization.
" Customize planning configurations and workflows to optimize performance, ensuring that all processes are efficient and effective.
" Design and optimize workflows to enhance operational efficiency, identifying areas for improvement and implementing changes as necessary.
" Develop user-friendly interfaces and action buttons to improve user experience, ensuring that the system is intuitive and easy to use.
" Optimize solver performance for better results and faster processing times, ensuring that the system operates at peak efficiency.
" Create comprehensive and insightful reports for stakeholders, providing them with the information they need to make informed decisions.
" Collaborate with teams to refine user stories and ensure they align with business needs, working closely with stakeholders to understand their requirements and translate them into actionable tasks.
" Provide support to Client Success teams to resolve complex production issues, assisting in troubleshooting and resolving technical issues related to o9 Solutions.
" Assist in troubleshooting and resolving technical issues related to o9 Solutions, ensuring that any problems are quickly identified and resolved.
" Manage and lead a team of o9 Configuration Consultants, providing guidance, mentorship, and support to ensure the team's success.
" Oversee the team's work to ensure quality and consistency in o9 Solutions implementations and configurations.
" Foster a collaborative and innovative team environment, encouraging continuous learning and improvement.
Qualifications:
" Experience:
" Minimum 9 years of overall experience in supply chain solutions.
" At least 3 years of hands-on experience with o9 Solutions, including:
" Planning configurations, workflow modeling, UI design, action buttons, procedures, solver performance tuning, and report design.
" Proven ability to support client success teams by refining user stories and resolving complex production issues.
Skills:
" Strong analytical and problem-solving skills.
" Excellent communication and interpersonal skills.
" Ability to work independently and as part of a team.
" Proficiency in relevant software and tools.
" Proven leadership and team management skills.
Preferred Qualifications:
" Experience in a consulting role.
" Knowledge of additional supply chain management software.
" Certification in o9 Solutions or related fields.

Interview mode - In person/Virtual - Virtual
How many rounds of interview - 2

EEOC Disclaimer: IMCS Group is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. IMCS Group is committed to maintaining an inclusive workforce, where employees are hired, retained, compensated, and promoted based on their contributions to our Company.

About the Company

IMCS Group Inc

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