Acute Care, Billing, Budgeting, Business Administration, Business Development, Business Growth, Clinical Support, Communication Skills, Corporate Policies, Corrective Action, Cost Control, Customer Satisfaction, Customer Support/Service, Dental Insurance, Detail Oriented, Electronic Medical Records, Establish Priorities, Facilities Management, Financial Analysis, Financial Compliance, Forecasting, Healthcare, Healthcare Administration, Healthcare Providers, Healthcare Reimbursement, Healthcare Software, Home Care, Hospice Care, Identify Issues, Insurance, Leadership, Long-Term Care, Maintain Compliance, Marketing, Medicaid, Medical Billing, Medical Coding, Medical Products, Medicare, Microsoft Office, Multitasking, Negotiation Skills, Nursing, Nursing Administration, Nursing Home, Onboarding, Operational Audit, Operational Improvement, Operational Strategy, Operations, Operations Planning, Operations Processes, Organizational Skills, Patient Care, Performance Analysis, Performance Metrics, Performance Tuning/Optimization, Pinnacle, Pricing, Problem Solving Skills, Process Improvement, Project/Program Management, Quality Assurance, Quality Management, Regulatory Compliance, Regulatory Requirements, Reimbursement, Relationship Management, Reporting Skills, Revenue Management, Shipping/Receiving, Supplier Optimization, Support Documentation, Team Player, Time Management, Trend Analysis, United States Drug Enforcement Agency (DEA), Vendor/Supplier Evaluation, Vendor/Supplier Management, Vision Plan, Wound Care
Practice Manager – Wound Care
Services<\/span><\/span><\/b>
<\/p>
About the Role<\/span><\/span><\/b>
<\/p>
Pinnacle Wound Management is seeking an experienced, highly organized
Practice Manager to oversee the daily operations of our physician -led wound
care practice serving skilled nursing facilities (SNFs), long -term care (LTC),
rehabilitation, and post -acute care settings.<\/span>
<\/p>
The Practice Manager serves as the operational hub of the organization,
ensuring seamless coordination between providers, facility partners, billing,
credentialing, recruiting, marketing, and vendors. This individual plays a
vital role in supporting clinical excellence, driving operational efficiency,
and facilitating continued growth across multiple markets.<\/span>
<\/p>
The ideal candidate is a proactive healthcare operations professional who
thrives in a fast -paced environment, enjoys solving complex operational
challenges, and possesses exceptional communication, organizational, and
leadership skills.<\/span>
<\/p>
Position Summary<\/span><\/span><\/b>
<\/p>
The Practice Manager is responsible for overseeing the operational,
administrative, financial, and compliance functions of a multi -provider wound
care practice. Working closely with executive leadership, physicians, advanced
practice providers, and facility partners, this role ensures efficient
workflows, provider support, timely reimbursement, regulatory compliance, and
exceptional customer service.<\/span>
<\/p>
This position requires strong healthcare operations experience, attention
to detail, and the ability to manage multiple priorities while supporting a
rapidly growing organization.<\/span>
<\/p>
Key Responsibilities<\/span><\/span><\/b>
<\/p>
Practice Operations<\/span><\/span><\/b>
<\/p>- Oversee the day -to -day operations
of the wound care practice across multiple territories.<\/span>
<\/li> - Develop and implement operational
processes that improve efficiency, quality, and scalability.<\/span>
<\/li> - Monitor provider schedules and
coordinate coverage to ensure uninterrupted patient care.<\/span>
<\/li> - Serve as the primary operational
liaison between providers and skilled nursing facility partners.<\/span>
<\/li> - Identify operational issues and
implement timely, effective solutions.<\/span>
<\/li><\/ul>Revenue Cycle Management<\/span><\/span><\/b>
<\/p>- Coordinate with billing and
coding teams to ensure timely claim submission and reimbursement.<\/span>
<\/li> - Monitor claim aging, denials, and
billing backlogs while collaborating on corrective action plans.<\/span>
<\/li> - Support documentation quality
initiatives to improve coding accuracy and reimbursement.<\/span>
<\/li> - Track key revenue cycle metrics
and operational performance indicators.<\/span>
<\/li><\/ul>Provider Operations<\/span><\/span><\/b>
<\/p>- Support recruitment, onboarding,
and integration of physicians and advanced practice providers.<\/span>
<\/li> - Coordinate orientation, EMR
access, equipment, and operational readiness for new providers.<\/span>
<\/li> - Maintain provider schedules,
coverage plans, and territory assignments.<\/span>
<\/li> - Serve as an ongoing operational
resource for providers.<\/span>
<\/li><\/ul>Credentialing & Compliance<\/span><\/span><\/b>
<\/p>- Coordinate payer enrollment,
including Medicare, Medicaid, commercial insurance plans, PECOS, and CAQH.<\/span>
<\/li> - Track provider licenses, DEA
registrations, malpractice insurance, collaborative agreements, and
credential expiration dates.<\/span>
<\/li> - Maintain compliance with company
policies and applicable regulatory requirements.<\/span>
<\/li> - Assist with audits, accreditation
activities, and compliance initiatives.<\/span>
<\/li><\/ul>Facility Relations<\/span><\/span><\/b>
<\/p>- Build and maintain strong
relationships with skilled nursing facilities and post -acute partners.<\/span>
<\/li> - Coordinate facility onboarding
and implementation of new wound care programs.<\/span>
<\/li> - Address operational concerns and
facilitate communication between facilities and providers.<\/span>
<\/li> - Support high levels of client
satisfaction through responsive service and proactive problem -solving.<\/span>
<\/li><\/ul>Vendor & Supply Management<\/span><\/span><\/b>
<\/p>- Manage relationships with wound
care supply vendors and service providers.<\/span>
<\/li> - Coordinate ordering, inventory,
shipping, and distribution of clinical supplies.<\/span>
<\/li> - Negotiate pricing and monitor
vendor performance to optimize costs and service levels.<\/span>
<\/li><\/ul>Business Growth & Marketing
Support<\/span><\/span><\/b>
<\/p>- Support marketing initiatives and
new facility implementations.<\/span>
<\/li> - Coordinate operational readiness
for territory expansion.<\/span>
<\/li> - Collaborate with business
development teams to ensure successful client onboarding.<\/span>
<\/li> - Assist leadership with strategic
growth initiatives and special projects.<\/span>
<\/li><\/ul>Reporting & Performance<\/span><\/span><\/b>
<\/p>- Monitor operational KPIs and
prepare reports for executive leadership.<\/span>
<\/li> - Analyze operational trends and
recommend process improvements.<\/span>
<\/li> - Assist in budgeting, forecasting,
and operational planning.<\/span>
<\/li> - Support continuous quality
improvement initiatives across the organization.<\/span>
<\/li><\/ul><\/div>
Why Join Pinnacle Wound Management?<\/span><\/span><\/b>
<\/div>At Pinnacle Wound Management, we are committed to delivering exceptional
wound care services through clinical excellence, operational efficiency, and
strong partnerships with the facilities we serve. As our Practice Manager, you
will play a key leadership role in supporting providers, enhancing patient
care, and driving the continued growth of a rapidly expanding healthcare
organization.<\/span>
<\/p>
<\/p>
<\/div><\/span>
Requirements<\/h3>Qualifications<\/span><\/span><\/b>
<\/p>
Required<\/span><\/span><\/b>
<\/p>- Bachelor’s degree in Healthcare
Administration, Business Administration, Nursing, or a related field (or
equivalent experience).<\/span>
<\/li> - Minimum of 3 years of healthcare
practice management or healthcare operations experience.<\/span>
<\/li> - Experience working with physician
practices, skilled nursing facilities, home health, hospice, or post -acute
care organizations.<\/span>
<\/li> - Knowledge of medical billing,
coding, credentialing, and healthcare reimbursement.<\/span>
<\/li> - Strong understanding of Medicare
and commercial payer processes.<\/span>
<\/li> - Excellent organizational,
communication, and problem -solving skills.<\/span>
<\/li> - Ability to manage multiple
projects simultaneously in a fast -paced environment.<\/span>
<\/li> - Proficiency with Microsoft Office
Suite and healthcare software systems.<\/span>
<\/li> - Ability to work onsite in a professional office environment.<\/span> <\/span>
<\/li><\/ul>Preferred<\/span><\/span><\/b>
<\/p>- Experience managing multi -site or
multi -provider medical practices.<\/span>
<\/li> - Familiarity with wound care
services and post -acute care operations.<\/span>
<\/li> - Experience with EMR platforms,
credentialing systems, and revenue cycle management.<\/span>
<\/li> - Knowledge of regulatory
requirements applicable to post -acute healthcare providers.<\/span>
<\/li><\/ul>Desired Attributes<\/span><\/span><\/b>
<\/p>- Highly organized with exceptional
attention to detail.<\/span>
<\/li> - Self -motivated and
solutions -oriented.<\/span>
<\/li> - Strong leadership and
relationship -building skills.<\/span>
<\/li> - Ability to prioritize competing
responsibilities effectively.<\/span>
<\/li> - Comfortable working independently
while collaborating across departments.<\/span>
<\/li> - Professional, adaptable, and
committed to delivering exceptional service.<\/span>
<\/li><\/ul>
<\/p><\/div>
<\/div><\/span>
Benefits<\/h3>- Competitive salary with performance -based bonus opportunities
<\/li> - Comprehensive health, dental, and vision insurance options
<\/li> - Paid time off (PTO) and company -paid holidays
<\/li> - Ongoing professional development and career advancement opportunities
<\/li> - Opportunity to work alongside experienced physicians and clinical leaders in a collaborative, physician -led environment
<\/li> - Stable, full -time, in -office leadership position with direct visibility to executive leadership
<\/li> - Supportive, team -oriented culture focused on operational excellence and exceptional patient care
<\/li> - Opportunity to make a meaningful impact in a rapidly growing, multi -state healthcare organization
<\/li><\/ul>
<\/div><\/span>