Practice Manager

Position Summary The Practice Manager manages, directs and coordinates ambulatory/physician office operations to provide cost-effective, quality patient care service. Responsibilities Essential Functions • Oversees a minimum of three practice sites, three billing providers, or an FTE count that exceeds ten employees • Establishes and maintains effective working relationships with physicians, employees, policy making bodies, third party payers, patients and the public. • Organizes work, meets all required deadlines, delegates assignments and achieves goals and objectives. • Develops and initiates, in conjunction with physicians and Orlando Health Physician Group leadership strategies for growth and development. • Keeps Chief Operations Officer, Director of Operations, or Operations Manager informed of practice issues that impact patients, physicians and staff. • Provides direction and leadership to all office staff. • Participates in development and monitoring of budget including monthly budget monitoring and reporting of variances to senior leadership with plans to address variances. • Facilitates monthly business review meetings with physicians and practice nursing leadership and develops action plans to improve operational and financial performance. • Participates in conducting reimbursement analysis, including pay analysis, fee schedule analysis and revenue projections. • Works closely with the office staff and billing service to monitor reimbursement. • Continuous professional growth and development through educational programs, lectures, etc. • Manages various personnel functions including hiring, work assignments, orientation, ongoing training, standards of performance, coaching plans, and disciplinary actions. • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. • Maintains compliance with all Orlando Health policies and procedures. Other Related Functions • Participates in Quality Improvement activities as assigned. • Knowledge of the organization, purposes, and policies of the community's health systems sufficient to interact with other health care providers. • Utilizes computer programs and applications to include significant report writing, medical manager, word-processing, spreadsheets, database and general accounting. • Requires knowledge of government regulations and compliance requirements. • Must have knowledge of fiscal, human resources and employee development to ensure organization productivity. • Establishes and maintains quality control standards. Qualifications Education/Training Associate's degree in a healthcare, business or related field; or two (2) years of directly related work experience may substitute for the Associates degree (in addition to the requirements listed in the experience section). Licensure/Certification None. Experience Three (3) years of experience in a lead role

Education/Training Associate's degree in a healthcare, business or related field; or two (2) years of directly related work experience may substitute for the Associates degree (in addition to the requirements listed in the experience section). Licensure/Certification None. Experience Three (3) years of experience in a lead role

Essential Functions • Oversees a minimum of three practice sites, three billing providers, or an FTE count that exceeds ten employees • Establishes and maintains effective working relationships with physicians, employees, policy making bodies, third party payers, patients and the public. • Organizes work, meets all required deadlines, delegates assignments and achieves goals and objectives. • Develops and initiates, in conjunction with physicians and Orlando Health Physician Group leadership strategies for growth and development. • Keeps Chief Operations Officer, Director of Operations, or Operations Manager informed of practice issues that impact patients, physicians and staff. • Provides direction and leadership to all office staff. • Participates in development and monitoring of budget including monthly budget monitoring and reporting of variances to senior leadership with plans to address variances. • Facilitates monthly business review meetings with physicians and practice nursing leadership and develops action plans to improve operational and financial performance. • Participates in conducting reimbursement analysis, including pay analysis, fee schedule analysis and revenue projections. • Works closely with the office staff and billing service to monitor reimbursement. • Continuous professional growth and development through educational programs, lectures, etc. • Manages various personnel functions including hiring, work assignments, orientation, ongoing training, standards of performance, coaching plans, and disciplinary actions. • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. • Maintains compliance with all Orlando Health policies and procedures. Other Related Functions • Participates in Quality Improvement activities as assigned. • Knowledge of the organization, purposes, and policies of the community's health systems sufficient to interact with other health care providers. • Utilizes computer programs and applications to include significant report writing, medical manager, word-processing, spreadsheets, database and general accounting. • Requires knowledge of government regulations and compliance requirements. • Must have knowledge of fiscal, human resources and employee development to ensure organization productivity. • Establishes and maintains quality control standards.