Practice Operations Manager

# Practice Operations Manager

**NJ Psychiatric Centers | Parsippany, NJ | Full-Time, On-Site**

## About Us

NJ Psychiatric Centers provides outpatient therapy, partial hospitalization, and children's/adolescent psychiatric care across our New Jersey locations. We're a growing, mission-driven practice looking for an experienced operations professional to help us run smoothly and consistently deliver excellent care to our patients.

## About the Role

We're seeking a **Practice Operations Manager** to oversee day-to-day operations and serve as a direct partner to our CEO. This is a hands-on leadership role for someone who thrives on keeping a busy practice running like clockwork — from making sure patient calls are answered promptly, to solving problems before they become bottlenecks, to supporting executive priorities as they come up.

This is an excellent opportunity for someone who wants ownership over real operational outcomes in a growing organization, with direct access to leadership and room to grow as the practice expands.

## What You'll Do

- Oversee front desk operations, ensuring calls are answered promptly and patients are greeted and scheduled efficiently

- Monitor daily practice workflows and proactively identify and resolve operational issues

- Supervise and support front desk and administrative staff, providing coaching and accountability

- Serve as a right hand to the CEO — managing special projects, correspondence, and priorities as needed

- Help maintain compliance with practice policies, procedures, and healthcare administrative standards

- Coordinate across departments and locations to ensure consistent service delivery

- Identify opportunities to improve efficiency, patient experience, and staff performance

## What We're Looking For

- 3+ years of experience in office, practice, or operations management (healthcare or medical practice setting strongly preferred)

- Proven ability to manage and motivate a front-facing team

- Excellent organizational skills and comfort juggling multiple priorities at once

- Strong communication skills — written and verbal — and sound judgment

- A proactive, "no task too small" mindset with the flexibility to take on varied responsibilities

- Experience with practice management or scheduling software is a plus

- Familiarity with behavioral health or psychiatric practice operations is a plus, but not required

## Why Join Us

- Direct mentorship and collaboration with the team and executive leadership

- Meaningful, mission-driven work supporting mental health care in your community

- Room to grow as our practice and responsibilities expand

- Competitive salary based on experience

**To Apply: our website, www.NJpsychCenter.com Career section: submit resume and cover letter