The Practice Supervisor is responsible for managing all administrative and operational functions associated with an assigned practice(s). The Practice Supervisor is responsible for ensuring smooth and efficient operations, inventory control, personnel management, patient relations, and patient flow and compliance.
Duties/Responsibilities
Daily Operations
Supervise front desk, medical assistants, and support staff
Manage appointment scheduling, patient flow, and inventory
Financial Operations
Oversee daily collections, copays, and charge reconciliation
Monitor practice-specific budget and expenses
Human Resources
Hire, train, schedule, and evaluate site-level staff
Manage time-off requests, payroll approval, and staff discipline (within scope)
Patient Experience
Ensure high-quality patient service and resolve patient complaints
Implement patient satisfaction initiatives
Compliance
Ensure staff follow HIPAA, OSHA, and safety protocols
Maintain required documentation and readiness for audits
Reporting
Track and report daily/weekly site-level performance metrics to regional manager
Identify operational challenges and escalate as needed
Required Skills/Abilities
Excellent management and supervisory skills.
Excellent written and verbal communication skills.
Outstanding customer service skills to ensure the best possible experience for our patients.
Experience with an EMR system, Athena experience a plus.
Education /Experience
Associate’s degree in business or health care related field
Three years or more of related experience required
Physical Requirements
Prolonged periods of sitting at a desk and working on a computer.
This job description is not intended to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Monday through Friday 8am-5pm
Numbers & Facts
Location
Chandler, AZ
Skills
Administrative Skillsunmatched
Budgetingunmatched
Co-Paymentsunmatched
Communication Skillsunmatched
Customer Support/Serviceunmatched
Disciplinary Actionunmatched
Documentationunmatched
Electronic Medical Recordsunmatched
Financial Operationsunmatched
HIPAA (Health Insurance Portability and Accountability Act)unmatched
Healthcareunmatched
Human Resourcesunmatched
Inventory Managementunmatched
Medical Assistanceunmatched
Medical Office Administrationunmatched
OSHAunmatched
Operationsunmatched
Operations Managementunmatched
Patient Careunmatched
People Managementunmatched
Performance Metricsunmatched
Presentation/Verbal Skillsunmatched
Reconciliationunmatched
Resolve Customer Issuesunmatched
Schedule Developmentunmatched
Site Evaluationunmatched
Writing Skillsunmatched
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