The Pre-Analytical Assistant I provides general support within the Technical Operations Department, ensuring timely and accurate processing of specimens to support laboratory testing.
Learn and perform assigned duties in specimen processing, including sorting, racking, centrifugation, aliquoting, pickup, delivery, and storage. May be trained to operate sorters in archive mode.
Identify and resolve problems with specimen types, missing information, or processing issues; escalate when necessary.
Understand and adhere to compliance policies related to test ordering, including use of translation tables, computer systems, and service directories.
Meet quality and production standards within 6 months of training completion.
Complete required documentation accurately, legibly, and on time.
Support departmental performance by reporting to work on time, assisting with staffing needs on weekends, holidays, on-call, or overtime.
Learn additional functions within Technical Operations and Specimen Processing to progress to higher-level roles.
Perform other duties as assigned.
High School Diploma or GED required; medical background preferred (including clinical laboratory terminology).
Previous experience in a production or laboratory environment preferred.
Basic data entry skills and familiarity with mainframe computers preferred.
Strong organizational and multitasking skills; ability to adapt to change and pursue continuous improvement.
Effective verbal and written communication skills at all levels of staff.
Ability to maintain composure under pressure and exercise sound judgment.
Adhere to safety, compliance, and work process policies.
Work in a biohazard environment following safety guidelines.
Maintain a clean, organized workspace following 5S standards.
Physical ability to sit, stand, or walk for long periods; lift up to 50 lbs.; maneuver carts or racks.
Demonstrated interpersonal skills to foster a positive work environment.
Flexible with work schedule, including night shifts and occasional weekends.
Demonstrates understanding of how Technical Operations functions impact test results.
Resolves or escalates specimen-related problems promptly.
Maintains compliance with test ordering policies.
Achieves quality and production targets within 6 months.
Provides clear, accurate documentation.
Supports attendance and departmental performance standards.
Learns additional departmental functions for career progression.