Pre-Arrival Specialist

Return to Search

Pre-Arrival Specialist

Hyatt Vacation Club

Hyatt Vacation Club at The Welk

US - CA - Escondido

Posted: Aug 1, 2026

Share Pre-Arrival Specialist on LinkedIn Tweet Pre-Arrival Specialist Share Pre-Arrival Specialist on Facebook Share Pre-Arrival Specialist via Email

Summary

Hourly Rate: $25.00

Are you looking for a place where meaningful moments are made together?

At Hyatt Vacation Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Pre-Arrival Specialist at HVC, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories where everyone is connected by care and inclusivity.

Hourly Rate: $25.00

Part Time, 1st/2nd shift

Weekends and Holidays Required

Where great benefits lead to a life fulfilled.

• Competitive Pay

• Medical/Dental/Vision/401K opportunities

• Travel discounts

• Credit Union Membership

• Tuition Reimbursement

• Professional Counseling & Family Support

• Growth and Development Opportunities

• *Benefit Eligibility will vary by position

Site Specific Perks

• Free On-Site Parking

• Department celebrations

• Associate Appreciation Week

• Monthly associate recognition and reward programs

• Stipend for work shoes

As a Pre-Arrival Specialist, a typical day will include:

• Creates, Maintains, and updates the pre-arrival templates and Owner communications.

• Coordinates with other departments to conduct routine maintenance.

• Replies to all Vacation Planning emails/calls within the specified time frame.

• Corresponds with guests regarding villa location and other special requests.

• Communicates special requests to other departments and/or VIP amenities.

Guest Experience and Company Standards

• Welcome and greet guests and anticipate and address their needs.

• Interact with colleagues and guests professionally and promptly.

• Contribute to team goals.

• Always follow company policies and safety procedures.

To Become a Pre-Arrival Specialist at HVC:

• Available to work various shifts, holidays, and both weekend days.

• Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.

• Lift/Carry/Push/Pull Items that Weigh up to 10lbs without assistance.

• Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.

Apply

Apply

Share Pre-Arrival Specialist on LinkedIn Tweet Pre-Arrival Specialist Share Pre-Arrival Specialist on Facebook Share Pre-Arrival Specialist via Email

Other Opportunities For You

Assistant Owner Relations Manager

Spruce Peak | Stowe, Vermont, US

Guest Services Specialist - $25 - $30/hr with Service Charge

Alila Ventana Big Sur | Big Sur, CA, US