Return to Search
Pre-Arrival Specialist
Hyatt Vacation Club
Hyatt Vacation Club at The Welk
US - CA - Escondido
Posted: Aug 1, 2026
Share Pre-Arrival Specialist on LinkedIn Tweet Pre-Arrival Specialist Share Pre-Arrival Specialist on Facebook Share Pre-Arrival Specialist via Email
Summary
Hourly Rate: $25.00
Are you looking for a place where meaningful moments are made together?
At Hyatt Vacation Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Pre-Arrival Specialist at HVC, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories where everyone is connected by care and inclusivity.
Hourly Rate: $25.00
Part Time, 1st/2nd shift
Weekends and Holidays Required
Where great benefits lead to a life fulfilled.
Competitive Pay
Medical/Dental/Vision/401K opportunities
Travel discounts
Credit Union Membership
Tuition Reimbursement
Professional Counseling & Family Support
Growth and Development Opportunities
*Benefit Eligibility will vary by position
Site Specific Perks
Free On-Site Parking
Department celebrations
Associate Appreciation Week
Monthly associate recognition and reward programs
Stipend for work shoes
As a Pre-Arrival Specialist, a typical day will include:
Creates, Maintains, and updates the pre-arrival templates and Owner communications.
Coordinates with other departments to conduct routine maintenance.
Replies to all Vacation Planning emails/calls within the specified time frame.
Corresponds with guests regarding villa location and other special requests.
Communicates special requests to other departments and/or VIP amenities.
Guest Experience and Company Standards
Welcome and greet guests and anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Pre-Arrival Specialist at HVC:
Available to work various shifts, holidays, and both weekend days.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Lift/Carry/Push/Pull Items that Weigh up to 10lbs without assistance.
Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.
Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.
Apply
Apply
Share Pre-Arrival Specialist on LinkedIn Tweet Pre-Arrival Specialist Share Pre-Arrival Specialist on Facebook Share Pre-Arrival Specialist via Email
Other Opportunities For You
Assistant Owner Relations Manager
Spruce Peak | Stowe, Vermont, US
Guest Services Specialist - $25 - $30/hr with Service Charge
Alila Ventana Big Sur | Big Sur, CA, US
| Location | Escondido, CA |
| Salary | $25–$30 Per Hour |