Kistler Law Firm, APC is seeking a Pre‑Litigation Legal Assistant for our Palmdale office.This position supports the firm's pre‑litigation department and helps guide clients through their personal injury claims before a lawsuit is filed. The right candidate will be organized, detail‑oriented, professional, coachable, and comfortable communicating with clients, insurance adjusters, medical providers, body shops, and other parties involved in a claim.Prior personal injury or law office experience is helpful, but not required. We are willing to train the right person. This is a good opportunity for someone who wants to learn personal injury case management.ResponsibilitiesCommunicating with clientsHelping clients understand the status of their case and next stepsAssisting with property damage issues, including vehicle repairs, rental vehicles, body shop coordination, total loss issues, and insurance communicationsManaging and organizing client files in the firm's electronic case management systemReviewing and analyzing case information, medical records, and claim documentsDrafting legal correspondence under attorney supervisionAssisting with demand letters to insurance companies under attorney supervisionCommunicating professionally with insurance adjusters, medical providers, body shops, and other case‑related contactsHelping prepare cases for settlement discussions and claim negotiation under attorney supervisionPerforming other tasks related to the pre‑litigation department as assignedIdeal candidateOrganized and detail‑orientedProfessional and calm when communicating with clients and adjustersStrong written and verbal communication skillsAble to follow procedures and meet deadlinesAble to manage multiple tasks and cases at the same timeComfortable working with documents, records, and case informationEmpathetic and patient with clientsCoachable and willing to learnReliable, punctual, and responsibleExperiencePrior law office, personal injury, insurance, medical office, customer service, administrative, or claims‑related experience is helpful, but not required.ScheduleMonday through Friday, 8:30 a.m. to 5:30 p.m.This is an in‑office position in Palmdale, California. This position is not remote and is not part‑time.#J-18808-Ljbffr