Pre Litigation Paralegal

Description:

The Lovely Law Firm Injury Lawyers is a personal injury law firm based in Myrtle Beach, South Carolina, serving clients in both Myrtle Beach and Charleston. With a vision to expand our reach statewide, we are dedicated to building a team-focused, rewarding work environment while delivering top-tier legal services to our clients.

Our firm is rooted in a family-like atmosphere, and we strive to make a positive impact on the communities we serve. We believe in always doing the right thing for our clients, employees, and peers. Understanding that life-changing injuries can happen to anyone, we are proud to be the advocate and voice for those who need us most.

Recently, our firm was honored as the Myrtle Beach Area Chamber of Commerce’s 2024 Small Business of the Year and recognized as the Leading Business of the Month in August 2024. Our founder, Justin Lovely, was also listed in the 2025 Edition of The Best Lawyers in America. If you’re looking to join a growing, community-driven firm with strong values, we’d love to have you on our team.

Paralegal

At the Lovely Law Firm, the Paralegal works on a dynamic caseload of pre-litigation personal injury cases, investigates facts, and prepares documents to assist the attorneys by performing a variety of support and administrative duties. The focus for the Paralegal must be on client service, communication, and medical management.

DIRECT SUPERVISOR: Operations Team

JOB DUTIES:

Client Service & Communication

• Performs client interviews and insurance inquiries to evaluate cases with attorney oversight. 
• Keep clients updated on the status of their cases and ensure they understand and approve of the actions being taken on their behalf.
• Contacts clients at a minimum of every thirty (30) days to update clients, manage medical treatment and check on property damage. Meets KPI of 90% client contact.
• Performs an initial telephone call within 24 hours of case assignment.
• Schedules telephone calls for attorney with associated case parties.

File Management/Demands/Settlements

• Ensure all medical records and bills have been requested promptly.
• Maintains document file.
• Thoroughly documents case activity in a software-based case management system. 
• Performs a variety of administrative and support activities as needed. 
• Prepares case files for demand department and meets monthly demand goals.
• Seeks liens and lien reductions under the guidance of the attorney.
• Prepares Disbursement Statements as instructed by attorney.

Medical Management

• Communicates directly with the Marketing department and provides feedback. 
• from clients related to marketing efforts – tv, social media, etc
• Review all medical bills and records for completeness and accuracy. 
• During 30-day client contact, obtains the following information:
• Treatment Status
• Property Damage Status
• Lost Wage Status
• Photos of injuries
• Locates providers and schedule medical appointments for treatment of injuries in a timely manner.
• Reads, reviews, and analyzes medical records and billing. 

Litigation

• Drafts petitions and initial discovery for attorney review and filing.
• Generate pleadings as requested by the attorney to move the case to trial.
• Draft discovery responses with client assistance.
• Scheduling doctor conferences, depositions, mediations, etc, as requested.

Requirements: