Eaton's North American Sales team is seeking a Pre-Sales Engineer. The hybrid role will be based out of either our Woodridge, IL or Arden, NC facility.
What you'll do:
The Pre-Sales Engineer will be responsible for providing presales application & technical supportof the entire CPDI portfolio for channel sales, partners, and end users in market. The role will strategically align with channel sales by analyzing application requirements, technical specifications, and creating an accurate and all-encompassing Build of Materials. The achievement of assigned key performance indicators, project escalation to the Regional Sales Engineers and/or Application Engineers, superior customer engagement, and providing maximum coverage and channel penetration will be key to this role. This role will partner Application Engineers for product-specific technical escalations, and Regional Pre-Sales Engineers for region-specific projects where the end user is located in territory.
In this function you will:
Provide general pre-sale application and technical support, and product guidance and solutions of all CPDI products for customers, end users, field sales, distributors and resellers per channel structure.
Deliver exceptional service as the main point of customer contact through a positive attitude, high availability, accuracy, and responsiveness.
Partner with channel sales to support and influence designated sales goals
Analyze customer power systems and load requirements, interpret customer specifications, drawings, and schematics to select appropriate units for customer applications and build/validate Bill of Material.
Cross reference competitive product
Escalate appropriately to Regional Pre-Sales Engineers and Application Engineers
Provide quotations per customer requirements according to channel pricing procedures
Administer pricing programs such as deal registrations and special discounts
Profile sales opportunities and communicate leads to field sales organization, Regional Pre-Sales Engineers, and Application Engineers
Provide a single point of customer contact, owing the project from inception to implementation
Develop and maintain customer relationships through excellent customer service skills
Manage daily phone, email, and chat volume to support internal and external customers
Communicate regularly with the channel sales organization to share and influence business intelligence
Qualifications:
Basic Qualifications:
Bachelor's Degree from an accredited educational institution
Minimum 1 year of professional experience in sales, customer support, marketing, or engineering
No relocation benefit is being offered for this position. Only candidates within a 50 radius of Arden, NC or Woodridge, IL will be considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation
Eaton will not consider applicants for employment, immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc.
Preferred Qualifications:
Bachelor's degree in electrical engineering
Understand basic electrical/power theory
Understand and apply electrical standards (UL, NEMA, IEC, etc.)
Skills:
Position Criteria:
Ability to multi-task and prioritize
Strong work ethic, desire to learn, openness to receive feedback
Effective communication skills; customer-focused
The compensation range for this full-time position includes base pay and sales incentive. This position has a total compensation range of $84,750 - 124,300.
Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.
We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
Eaton considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.
We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here ( Benefits updated 10.24.22.pdf) for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.