The Pre-Sales Engineer is the technical lead on the account team, responsible for technical and business requirements, discovery, proposal preparation support and technical presentations to customers for R2 Unified Technologies' full suite of products and solutions. He/she will also serve as the account team technical lead for Enterprise Networks, Cloud Solutions, Virtualization, Security, Collaboration, Managed Services and Datacenter Infrastructure solution design, engineering, consulting and proactively leverage other resources within the organization as need to address customer technology needs. He/she will be comfortable with building customer relationship once introduced, performing onsite demonstration of products and explaining features and benefits that meet specific customer needs.Responsibilities Meet directly with customers, leading technical sessions, as well as work closely with the sales teamPerform customer discovery discussions to understand and document business needs and design requirements necessary for the formulation of optimal solutionsPre-sales design and implementation expertise in CPE, WAN and Cloud service integration solutionsAlter the design as needed to result in the customer choosing R2 Unified Technologies' SolutionsDocument via diagrams and writing, and presents the solution to the customerAccurately describe the feature sand benefits of proposed solutions to the customerClearly communicate the customer design to the teams responsible for ordering, implementation and ongoing support and continues to grow relationships with other key resources in the organizationAbility to write SOWs as part of the customer proposal processEngage in consultative selling and customer questioning techniques in order to identify new opportunities to sell within existing accounts and maintain the role of trusted advisor to both the customer and the sales teamCreatively design solutions for customers using the best mix of R2 approved products & solutionsWork very closely with vendors and account executives to help them better understand how technology brings value to their customers and be a player in the growth of their practiceParticipate in strategic and tactical account planningBuild relationships with customers by serving as the technical liaison for pre-sales to post-sales, with the goal of being the customer's trusted advisorAbility to write SOWs as part of the customer proposal processParticipate in internal kick off meetings and perform a technical handoff from the sales cycle to the Operations team.Participate in customer kick off meetings to ensure customer and operations teams are aligned with the solution providedResearch and learn about new vendor products to share with the Sales and Engineering teams.Responsible for growing strategic product sales and revenue through proactive engagement with customersParticipate in gaining manufacturer certifications as needed by R2 Unified TechnologiesThis job description does not list all duties of the job. You may be asked by management to perform other duties.Management has the right to revise this job description at any time. This job description does not constitute a contract for employment.401k Including matchingProfit sharing Share in the successPaid time off Unlimited PTO100% Covered Medical & DentalLife Insurance ST & LT DisabilityJob Requirements Strong problem-solving skills: ability to assess a problem and determine an effective course of action through technologyStrong technical background in layers 1 through7 of the OSI model and knowledge of the characteristics of various applications that ride over various networksExcellent written and communication skillsAbility to deliver presentationsMust be passionate about technology. They must be consistently on the forefront of the newest trends and technologies through self-study.Ability to work autonomously on multiple projects and associated deliverablesRequired Experience Experience or knowledge with most of the following technologies:Cisco Enterprise NetworkingSD-WAN TechnologiesWAN & MPLS Architecture for major carriersDatacenter Infrastructure for Cisco, Pure, DellEMC & NutanixIaaS Cloud Hosting Solutions for AWS & AzurePreferred Qualifications 5 years industry experience preferredIndustry leading certifications preferredTo be a technology partner, it's not about what you sell, it's about how you deliver. Innovation, passion, and execution will continue to be the principles for which R2 hires, retains, and serves.Apply now Submit your information below and our team will review your application.First name *Last name *Email *LinkedIn URL *Technical Support EngineerProject ManagerPre-Sales EngineerCustomer Success ManagerService Desk ManagerFile uploadwww.r2ut.com needs the contact information you provide to us to contact you about our products and services. You may unsubscribe from these communications at anytime. For information on how to unsubscribe, as well as our privacy practices and commitment to protecting your privacy, check out our Privacy Policy .#J-18808-Ljbffr