Billing, Communication Skills, Computer Skills, Computer Systems, Credit and Collections, Current Procedural Terminology (CPT), Customer Support/Service, English Language, Health Insurance, Healthcare, Hospital, ICD-10, Insurance, Mathematics, Medical Billing
JOB SUMMARY:
This position serves as the patient advocate, providing a message of compassion and fulfilling the mission of Pella Regional Health Center; communicating, educating and defining the cost and payment process to benefit those who depend on us now and in the future.
Minimum knowledge, skills, and abilities:
- Critical thinking skills required to effectively perform the duties as outlined in this job description. Minimum of 2 year degree in healthcare related field or accounting preferred with experience in healthcare and/or insurance substituted for a degree
- Experience in a health care setting in an insurance/billing/collections/coding role
- Knowledge of insurance benefits
- Knowledge of CPT and ICD-10 codes preferred
- Knowledge of billing processes for clinic and hospital settings
- Ability to articulate clearly and to communicate in an understandable manner
- Ability to read and communicate effectively in English
- Basic mathematical skills
- Strong computer skills with ability to learn specific computer systems
- Positive, appropriate customer service skills
- Able to work effectively as a leader and member of a team
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Pella Regional Health Center