PRE-SERVICES SPECIALIST

JOB SUMMARY:

This position serves as the patient advocate, providing a message of compassion and fulfilling the mission of Pella Regional Health Center; communicating, educating and defining the cost and payment process to benefit those who depend on us now and in the future.

Minimum knowledge, skills, and abilities:

• Critical thinking skills required to effectively perform the duties as outlined in this job description. Minimum of 2 year degree in healthcare related field or accounting preferred with experience in healthcare and/or insurance substituted for a degree
• Experience in a health care setting in an insurance/billing/collections/coding role
• Knowledge of insurance benefits
• Knowledge of CPT and ICD-10 codes preferred
• Knowledge of billing processes for clinic and hospital settings
• Ability to articulate clearly and to communicate in an understandable manner
• Ability to read and communicate effectively in English
• Basic mathematical skills
• Strong computer skills with ability to learn specific computer systems
• Positive, appropriate customer service skills
• Able to work effectively as a leader and member of a team